I have a computer that does not recognize the USB drives that I put into the USB ports.
There is only one data stick that it recognizes but does not recognize the data stick that transfers pictures from my phone to the computer or my WD My Book External HD. When I plug either into the USB port, the "Safely Remove Hardware" icon appears in the system tray but when I double click it to bring up the list of removable hardware, it only describes the connected drive as a "USB Mass Storage Device" whereas other computers would recognize it as "My Book External HD" or "Geek Squad G3 drive" for instance.
Does anyone know why my computer chooses not to recognize these drives and how to fix it?
There is only one data stick that it recognizes but does not recognize the data stick that transfers pictures from my phone to the computer or my WD My Book External HD. When I plug either into the USB port, the "Safely Remove Hardware" icon appears in the system tray but when I double click it to bring up the list of removable hardware, it only describes the connected drive as a "USB Mass Storage Device" whereas other computers would recognize it as "My Book External HD" or "Geek Squad G3 drive" for instance.
Does anyone know why my computer chooses not to recognize these drives and how to fix it?