Computer randomly restarting please help

By cookiejar610 ยท 8 replies
May 11, 2010
  1. Here are the specs, please help me, i just bought this computer recently and it randomly restarts!!!

    AMD Phenom II X6 1055T
    Windows 7 Home Premium Edition (Build 7600)
    CPU Arch : 1 CPU - 6 Cores - 6 Threads
    CPU PSN : AMD Phenom II X6 1055T Processor
    CPU EXT : MMX(+), 3DNow!(+), SSE (1, 2, 3, 4A), x86-64, AMD-V
    CPUID : F.A.0 / Extended : 10.A
    CPU Cache : L1 : 6 x 64 / 6 x 64 KB - L2 : 6 x 512 KB
    CPU Cache : L3 : 6144 KB
    Core : Thuban (45 nm) / Stepping : ???
    Freq : 2812.54 MHz (200.9 * 14)
    MB Brand : Gigabyte
    MB Model : GA-790FXTA-UD5
    NB : AMD 790FX rev 00
    SB : AMD ID439D rev 00
    GPU Type : Radeon HD 5850
    GPU Clocks : Core 157 MHz / RAM 300 MHz
    DirectX Version : 11.0
    RAM : 8192 MB DDR3 Dual Channel
    RAM Speed : 669.7 MHz (3:10) @ 9-9-9-24
    Slot 1 : 2048MB (10700)
    Slot 1 Manufacturer : G.Skill
    Slot 2 : 2048MB (10700)
    Slot 2 Manufacturer : G.Skill
    Slot 3 : 2048MB (10700)
    Slot 3 Manufacturer : G.Skill
    Slot 4 : 2048MB (10700)
    Slot 4 Manufacturer : G.Skill
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  2. MysterioMask

    MysterioMask TS Booster Posts: 128

    Is it restarting or shutting down? Ive only had a couple instances where it would shut down once was with a computer whos heat sync wasnt properly connected to the processor so it would shut down once it got too hot. The other time with restarting, is if the computer has automatic updates on, the computer will sometimes restart itself without asking if you want it to once it updates, or at least it does sometime with the computer i use.
  3. cookiejar610

    cookiejar610 TS Rookie Topic Starter

    I'm pretty sure it wasn't automatic updates, for about 2 seconds, the mouse wouldnt move, the screen freezes and turns to a different colour lets say brown or something, i'm not playing any music but the speakers emit a sound like EEEEEEEEEEEEEEEEEE, and then my computer restarts and reboots again! wat the heck!
  4. cookiejar610

    cookiejar610 TS Rookie Topic Starter

    bump~ please help
  5. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    When you say you bought it recently, do you mean it was built by someone else or did you build it yourself? If someone else built it, is there a warranty on it?

    If you built it yourself, is the BIOS version up to date to support the new 6 core CPU? What kind of power supply is being used?
  6. cookiejar610

    cookiejar610 TS Rookie Topic Starter

    I bought the computer, it was a special deal on u mart, and i changed some parts such as the graphics card and the power supply, this is the list of the order

    xfx hd5850 1g xxx pcier 2d hdmi
    amd phenom x6 1055t (2.8ghz) - AM3, 9mb cache, 125w
    pioneer bdr-205bk 12x blue-ray writer drive sata black oem
    computer system
    coolermaster 650w extreme plus
    coolermaster rc-922m-kkni haf black case
    samsumg p2350
    western digital 1.5tb green 65mb sataii wd15ears
    g skill 4g(2x2g) ddr3 1600mhz pc12800 rl 9-9-9-24(cl9d-4gbrl)
    g skill 4g(2x2g) ddr3 1600mhz pc12800 rl 9-9-9-24(cl9d-4gbrl)
    gigabyte ga-790fxta-ud5 ddr3 3pciex raid 1394
    microsoft windows 7 home premium 64bit oem
  7. cookiejar610

    cookiejar610 TS Rookie Topic Starter

    bump ><

  8. cookiejar610

    cookiejar610 TS Rookie Topic Starter

    bump ><

  9. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Do you get any BSOD when your system restarts ?

    If that is not the case, please follow these instructions:

    1. Right Click on my Computer and then on Advanced System Settings
    2. In start and recovery, click on settings
    3. In System Failure, click on Write an event to the system log & Automatically restart
    4. Also select Kernel Memory Dump from the drop down list.

    Click OK twice.

    Also go to Control Panel, Administrative Tools, Open Event Viewer and check all logs, especially with Red/Yellow tags and see whether something meaningful is being logged which can help us identify the issue. Regards
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