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Computer very slow. Choppy video and audio playback from browsers

By dennis pengelly · 9 replies
Nov 27, 2014
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  1. When I am playing a video with any browser it is very choppy (sound and video).
    Even Window sounds are choppy. It seems like if I move the mouse it gets worse.

    Computer is very slow to open programs, even though the system idle process
    is at 99% before starting another progam. This happens even when no browser is open and the
    anti-virus software is disabled.

    I don't know is this is a software or hardware issue.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,231   +234

  3. dennis pengelly

    dennis pengelly TS Enthusiast Topic Starter Posts: 34

    Thank you for your reply.

    I have already been through that forum for a different reason. Please see:
    Multiple iexplore processes

    Broni solved that issue and pronounced my system clean. He suggested I try this forum for my current issues. As I said above, I don't know if they are software or hardware related. I have tried quite a few things myself after reading about this problem on the internet, but nothing resolves the issues.

  4. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +252

    Post details of the computer and what you have tried. Somebody might then be able to make some suggestions.
  5. dennis pengelly

    dennis pengelly TS Enthusiast Topic Starter Posts: 34

    Computer Details:

    Dell Dimension 8300 (10 years old)

    3 Ghz Pentium 4 Processor with 1 GB Ram
    Windows XP Home Edition with SP3
    120 GB Serial ATA Hard Drive (7200 RPM)
    SoundMax Integrated Digital Audio
    Radeon X800 Pro Display Adaptor with Samsung Syncmaster 953BW
    _NEC DVD+RW ND-2100AD
    Linksys EG1032 v3 Instant Gigabit Desktop Network Adaptor
    Logitech C210 Webcam

    Flash Player
    Sound Drivers
    Display Driver

    Avast Antivirus
    Hardware Acceleration
    Windows Firewall

    Using Google Chrome or Mozilla Firefox (not Internet Explorer)

    Thanks for any suggestions
  6. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +252

    Well it's a pretty old computer by present day standards and you could do with doubling the ram to at least 2Gb. It has probably got the original graphics card which could be upgraded. You'll need to be careful about that or you may buy something that won't suit but I'm sure that you could get a worthwhile performance boost for not much expenditure. Switching from Avast to something using less resources might help too. Microsoft Security Essentials isn't the greatest but it does the job. Are you sure that you wouldn't prefer to buy a new computer because Windows XP is no longer supported by Microsoft.
  7. dennis pengelly

    dennis pengelly TS Enthusiast Topic Starter Posts: 34

    I know my system is old, but I think there is something wrong with either the software or hardware. This is a benchmark that I just ran:

    12/1/2014 PC Test Results - UserBenchmark
    http://www.userbenchmark.com/UserRun/97883 1/3
    Health: 14%
    VERY POOR ? (Compared to identical PCs)
    Speed: 11%
    TREE TRUNK ? (Compared to all PCs)
    "I just benched my build..."
    Processor 21.7% is a relatively low CPU score. This system will struggle to
    handle much more than email, web surfing and audio/video playback.
    Boot Drive
    The boot partition is located on a mechanical or hybrid drive. Moving
    the system to an SSD will yield a significantly snappier user
    Memory 1GB is enough RAM to run any version of Windows comfortably.
    Windows XP is considerably out of date. This system has enough RAM
    (1GB) and should be upgraded to at least Windows 7 and preferably
    Windows 8.1.
    The graphs show user score (x) vs frequency (y).
    System Dell Dimension 8300
    Motherboard Dell 0W2562
    Memory 0.6 GB free of 1 GB @ 0.4 GHz
    Display 1440 x 900 - 32 Bit colors,
    OS Windows XP
    BIOS Date 20040223
    Uptime 0 Days
    Run Date Dec 01 '14 at 14:58
    Run Duration 334 Seconds
    Run User USA-User
    Ambient CPU 23%
    !!High ambient CPU load - an idle system
    improves benchmark accuracy.
    All CPUs
    Intel Pentium 4 3.00GHz
    Microprocessor, 1 CPU, 1 cores, 1 threads.
    101 User results - Rank 664 - 25.1%
    Base clock 3 GHz
    Performance health: 24 % ?
    PC Test Results
    User System
    Processor Speed
    ? Single core ? Dual core ? Multi core ?
    Rank 704
    SC Int 37.7
    SC Float 27.9
    SC Mixed 29.6
    30% 31.7 Pts
    DC Int 39.9
    DC Float 25.3
    DC Mixed 28
    15% 31.1 Pts
    MC Int 37.4
    MC Float 29.4
    MC Mixed 33.6
    6% 33.5 Pts
    Drive Speed
    ? Sequential ? Random 4k ? Deep queue 4k ?
    Read 3.16
    Write 3.34
    4K Read 0.41
    4K Write 0.94
    Worst: 6% ↑
    Best: 32%
    UserBenchmark USA-User US Product
    USB SSD CPU HDD GPU Compare Download
    12/1/2014 PC Test Results - UserBenchmark
    http://www.userbenchmark.com/UserRun/97883 2/3
    All HDDs
    Seagate ST3120026AS 120GB-$19
    54GB free
    28 User results - Rank 806 - 30.9%
    Max speed: SATA 1.0 150 MB/s
    Performance health: 4 % ?
    Share this page
    Rank 869
    Mixed 3.03
    2% 3.18 MB/s
    4K Mixed 0.3
    68% 0.55 MB/s
    Take a copy of these results
    Please help us grow by sharing your results on forums, deal sites and social media ↘
    The Best.
    SanDisk Extreme USB 3.0
    Samsung 840 Pro 256GB AMD FX-8350 Seagate Desktop SSHD 1TB Nvidia GTX 970
    SanDisk Extreme USB 3.0
    Samsung 840 Evo 250GB AMD FX-6300 Seagate Barracuda 7200.14
    Nvidia GTX 980
    Adata DashDrive Elite UE700
    USB 3.0 64GB
    Samsung 850 Pro 256GB Intel Core i5-4690 Seagate Barracuda 7200.14
    AMD R9 280
    Benchmark your PC
    About • Email • Privacy
    Worst: 3% ↑
    Best: 41%
    12/1/2014 PC Test Results - UserBenchmark
    http://www.userbenchmark.com/UserRun/97883 3/3
  8. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +252

    I'm just an everyday computer user but I disagree that 1Gb of ram is enough to run any version of Windows. My rather old P4 3.4 Ghz desktop has 2.5Gb of ram. It's pretty fast and also running XP. Originally, XP computers typically had 512 Mhz of ram but as the OS inflated more ram was needed. SP3 is much larger and demanding than the original XP OS. No mention made on the possibility of upgrading the graphics card. I hope that the assessment was free. Yes, as anybody can confirm an SSD drive would considerably boost performance but it is a big outlay for such an old system. Hopefully, you have defragmented the hard drive recently because a badly fragmented drive will always slow things down considerably. CCleaner is also a free useful utility you may not be aware of - worth trying. Best of luck with whatever you decide.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,231   +234

    The benchmark does tell the story...
  10. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +252

    The benchmark shows that it's not a great set up but it should be able to stream video without all those problems. The only upgrades to my Pentium 4 desktop have been a massive ram upgrade and a 1Tb replacement hard drive because I'd filled the original. No way would I splash out on an SSD for it or upgrade the OS. The reason is that I know that some of the hardware like the sound card would also have to be changed because there are no drivers available for Windows versions more recent than XP. Even ram can work out expensive and only graphics cards come cheap at the entry level. Myself, I'd buy a new computer rather than struggle for improvements.
    Tmagic650 likes this.

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