Hello! My laptop seems to be having some problems. Every week or so, it will restart itself and then be unable to start back up. It begins to boot, but then gets stuck at the "loading your personal settings page" or restarts itself again before it even gets to that point. The only thing for it (that I've found) is to do a system restore. I've done virus scans but haven't found anything; I was told this might be a hardware issue. It is kind of an old laptop, but I'd like to limp it along a little longer. Any ideas?