critical system error

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i dont understand how i go this. i was at school and my husband told me about it im a security and forensics student and im like lost. ive run norton antivirus i had avast when it started but i took it off. i have no idea where to start! please help
 
Hello and welcome to Techspot.

Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.


Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


Regards Howard :wave: :wave:


This thread is for the use of rbnchs only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
 
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