Dell BIOS Password Removal

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New Request For Help

About 4 years ago I bought a new Dell Inspiron 8000 as a gift for my grandson when he graduated from high school. A few months ago I learned that he had quit using the computer because it "wouldn't work" I recently volunteered to troubleshoot the problem to see if I could get his computer going again.

Powered up the computer - got a white screen with this message:

"This computer system, J8J6K01-595B, is protected by a password authentication system. You cannot access the data on the computer without the correct password.

Service Tag: J8J6K01
Express Service Code: 41874812353"

Of course the grandson does not remember the password.

Contacted Dell Customer "Service" to get the master BIOS password. (What a circus that was!) Finally, Dell provided this password:

Z4Q2PGHX

Tried it and it didn't work. Then they provided another:

0PUH5SUS

It didn't work either. Then they advised that since neither worked, the motherboard had gone bad and must be replaced. I am very skeptical of Dell's diagnosis.

Rustam, should one of those passwords have worked if the motherboard is not bad?

In the event that the motherboard is bad, does replacing it involve merely unplugging the bad board and plugging a good one in?

All pertinent suggestions and information will be greatly appreciated.

Thanks!
 
Hi paragon!

I'm of course not jacking around. It is allowed for us to turn on bluetooth and WLAN, but therefore I need access to the BiOS. And as the colleague's old pass doesnt work anymore, and the former owner of the machine is not reachable anymore (and also it's not sure if he still has knows the pass) it is very poor for me... I thought about rustam as my last help. The thing is that I really dont want to use risky tools - the easiest thing just would be a master admin password for the bios by rustam.

@ paragon or somebody else: Do you have rustam's email address?

Best wishes, Thomas
 
My name is Chad and I live in Southern Indiana.
I recently bought a dell latitude D600 laptop from a Yard sale, unfortunately when I got it home and got it charged It has some kind of a Admin and config password lock problem
Unfortunately I didn’t get this password from the seller “they moved to a different yard I guess I know now what is meant by “If it seems to good to be true it more that likely is”.
I have seen some of your postings of help to other users and I am too hoping that you will help me too. I don’t have any more money to waste and don’t have the needed knowledge to use a paperclip
the service numbers is dcxm241
There is also a service express number 29080220977 I hope you will please help me.
If you can’t help me on this occasion, I would very much appreciate if you can guide me to where I might find this help.

Thank you for your kindness. Chad.
email removed
 
Latitude bios password

Rustham,
A relative of mine have sent me his Latitude D600 for password reset.It turned out to have a Bios/hdk password that is out of my league.I hope you are still bestowing your mercy.Looks like u the man. the service tag=#2B6KK61-595B.
 
Thanks for answering ...It worked so I have bought some more

rustam_ said:
I hate to answer for such messages without email address, but today you lucky.
Input: #122L1GL7PAB-595B
By HDD serial number: SJG9WAMN

If you can help
#***3KW3FE89-595B
#9ZP9ZWT3735-595B
#*****118BZ5-595B
#L12T33163CK-595B

Sure is nice to recycle these drives...For I do not need the data on them it is great to just unlock them wipe them and then format them. Oh and I have added My email addres this time.

Tony
email removed
 
Dell Latitude C600

Hi rustam or anyone, i need your help.
I will help a person who will bring her notebook to turkey tomorrow evening.but her notebook is secured with a bios admin. password. she told me that the service tag is: 048YKH.
She will fly tomorrow evening. i would so happy if you send per e mail the answer or how can crack the password till tomorrow.
my e mail adress is email removed
thanks from germany
princeton
 
Hey Rustam, could really use some help here!

I recived a Dell CPx (H I believe) from my school. These computers are so old the school is actually giving them to us for keeps. However, the last kid who used it set a BIOS password on it. I really need to be able to boot from CD but I can't change any of my BIOS settings.

Service Tag:7PURT
Express Service Code: 129-635-93

Thanks in advance!
 
Need help with Dell Latitude D505

Hi, I hope someone can help with HDD password for my Dell latitude d 505,Is a Hitachi IDE 60GB SN:308K3GR1GRH-595B.


Thank you!!
 
Bios password

william7114 said:
Rustam
A relative of mine have sent me his Latitude D600 for password reset.It turned out to have a Bios/hdk password that is out of my league.I hope you are still bestowing your mercy.Looks like u the man. the service tag=#2B6KK61-595B.

I think I got a reply that I think was for Tonyscot.anyway, this Latidude
D600 wont boot past the grey screen and the password given on that reply does not unlock it.
my email =email removed
thanks.
 
Bios Password...help!

Hello everyone. I'm new on this site and I am requesting someone to help me out with a Dell Latitude D800. I'm having issues with the Bios password...I'm getting "#C53JJ41-595B is protected by a password authentication system." Any help would be greatly appreciated.

Thanks!
 
Hey Rustam.

I recently purchased a Latitude D610 from a friend of my brothers. As it turns out the HDD password will not enable me to acess the laptop at all. I asked him for help or refund my money but he refused. I've phoned dell multiple times but each time they decline to provide any assistance. Anyways the service tag is 3PAX5GDSYWG-595B and I've tried everything save for shorting out the chip with a paperclip and I dont want to have to resort to that. Thanks a lot for any assistance you could provide. My email address isemail removed
 
Rustam .. Anyone Can you please help me out .. I have the same issue .. dell gave me a password which did not work at all .. I have tried many things .. no luck .. the latitude program no go .. can you do your magic and help me out Service tag is DV3XV71 EXp code : 30179240749 and the Hard drive SN is MPB2L0X2GD6K5G ? Thanks sooo much .. the laptop is a inspiron 600m.
I have tried using an external keyboard still no go ..

the exact error is :

Hard disk #***********-595B ,the system primary HDD , is protected by a password authentication system . you canot access data on this hard drive without the correct password .
please type in the hard - drive password and press <enter >
 
greyfox said:
please help!

--------------------------------------------------------------------------------

Hello rustam, I am new to this website and I recently bought a laptop Dell Latitude model D600 from a garage sale.I noticed the laptop was asking for an "Administrator password?" I asked the lady that sold it for the password but she told me it belonged to her husband who sadly passed away and so she did not know it(go figure?). I thought I could get it unlocked for a few bucks but I was sadley mistaken. I was desperate so I did a web search and ended up here. I read many reviews and posts on your miracles. So if anyone can help me im shure it will be you. My service tag #3VQ3X31-595B. I beg of you please help an old fool out or any info you can provide will really help me. As you know Dell will not help me and I would hate to throw my money away. I know nothing about pc's and I am desperate. I read about the chip shorting method but I just don't dare to open the thing. I'm no computer wiz,with my luck I might blow the thing up. Please..please help.
Thank you for your time.
See email and press CTRL+ENTER instead ENTER after type in the master password to clear all BIOS passwords.
 
Hello Rustam

i am new to this website and i need your help.
I just bought a Dell Laptop Latitude D620 but when i power on it require go in Setup but i can not because i have not got password. Can you help me to solve this problem? how to disable the admin password ?

thank you very much

Loint
 
Gerrymander said:
About 4 years ago I bought a new Dell Inspiron 8000 as a gift for my grandson when he graduated from high school. A few months ago I learned that he had quit using the computer because it "wouldn't work" I recently volunteered to troubleshoot the problem to see if I could get his computer going again.

Powered up the computer - got a white screen with this message:

"This computer system, J8J6K01-595B, is protected by a password authentication system. You cannot access the data on the computer without the correct password.

Service Tag: J8J6K01
Express Service Code: 41874812353"

Of course the grandson does not remember the password.

Contacted Dell Customer "Service" to get the master BIOS password. (What a circus that was!) Finally, Dell provided this password:

Z4Q2PGHX

Tried it and it didn't work. Then they provided another:

0PUH5SUS

It didn't work either. Then they advised that since neither worked, the motherboard had gone bad and must be replaced. I am very skeptical of Dell's diagnosis.

Rustam, should one of those passwords have worked if the motherboard is not bad?

In the event that the motherboard is bad, does replacing it involve merely unplugging the bad board and plugging a good one in?

All pertinent suggestions and information will be greatly appreciated.

Thanks!
I think you should to try to get another master password from DELL, because your both passwords is incorrect. What strange. Give to him only express code to prevent mistake with some letters.
 
4618 said:
Hi paragon!

I'm of course not jacking around. It is allowed for us to turn on bluetooth and WLAN, but therefore I need access to the BiOS. And as the colleague's old pass doesnt work anymore, and the former owner of the machine is not reachable anymore (and also it's not sure if he still has knows the pass) it is very poor for me... I thought about rustam as my last help. The thing is that I really dont want to use risky tools - the easiest thing just would be a master admin password for the bios by rustam.

@ paragon or somebody else: Do you have rustam's email address?

Best wishes, Thomas
You have a solution by Paragon33 and it is suspicious to get certainly the master password. If you want you can get it directly from DELL.
 
casper said:
My name is Chad and I live in Southern Indiana.
I recently bought a dell latitude D600 laptop from a Yard sale, unfortunately when I got it home and got it charged It has some kind of a Admin and config password lock problem
Unfortunately I didn’t get this password from the seller “they moved to a different yard I guess I know now what is meant by “If it seems to good to be true it more that likely is”.
I have seen some of your postings of help to other users and I am too hoping that you will help me too. I don’t have any more money to waste and don’t have the needed knowledge to use a paperclip
the service numbers is dcxm241
There is also a service express number 29080220977 I hope you will please help me.
If you can’t help me on this occasion, I would very much appreciate if you can guide me to where I might find this help.

Thank you for your kindness. Chad.
email removed
firstly, show here your email address is very foolish. Set it in your profile and allow others to use it. It enough to prevent spam bots.
Why I can skip the message?
1) provide incomplete asset string, it must be in form: #BLAHBLAHBLAH-595B
2) I will not see any private messages here and do not send it at all.
3) If I cant send to you an email, because email address is missing in your profile or you uncheck the possibility to view it.
4) I do not answer for every message, only for which I trust.
5) I havent much time and money for inet, so I rarely visit the forum
6) If you want an administrator password, Paragon33 have a solution with his DST files
7) Do not direct email me, I answer for the forums messages or for instant messages if I online
8) Also you always can use paperclip method.
 
Setzersky007 said:
Hey Rustam.

I recently purchased a Latitude D610 from a friend of my brothers. As it turns out the HDD password will not enable me to acess the laptop at all. I asked him for help or refund my money but he refused. I've phoned dell multiple times but each time they decline to provide any assistance. Anyways the service tag is 3PAX5GDSYWG-595B and I've tried everything save for shorting out the chip with a paperclip and I dont want to have to resort to that. Thanks a lot for any assistance you could provide. My email address is email removed
I've sent to you an email, but your server block my message as spam.
 
thank you for your reply and as for some of the stuff you wrote I was not aware of those. I am chads father and he was just trying to help me out I am casper and my email is in my profile. I do not have the knowdledge or the expertise that he has and he has be unable so far to help with this problem. If you would be able to provide some assisastance to a not so technilocial individual it would be greatly appreciated
 
Hey rustam_,

Sorry to have to sound so bad but i got a real sob story :(

I recently got a Dell Inspiron 1100 with some birthday money i got in advance from my parents, So i went along and purchased myself this laptop on ebay and it arrives a few days ago. i get all excited turn it on ready to install an operating system and it wont boot from CD. I attempt to enter the bios and then i get a screen asking for the password. With being so devestated i email the seller and tells me it aint his problem and not to bother him with it :s After alot of reading up on the dell laptops i find this thread and you are the only one who can help me it appears. So if u can find it in your heart please help a poor uni student

The service tag is: 3k08r0j

Thanks in advance for any help you can give me with this problem
Brian
 
Hey Rustam,

I apologize for my email blocking it as spam. This email address should work email removedThanks a lot for your help. And so you dont have to scroll back up to my last message the Service tag is 3PAX5GDSYWG-595B.

Thanks, Skylar
 
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