Dell Inspiron 0x00000024 bluescreen

By ncasemore
Oct 13, 2011
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  1. Hi. I have a Dell Inspiron 9300 that has recently died on me. I get a blue screen on start-up with a 0x00000024 which I can't get past so have been unable to run chkdsk. I have managed to get hold of an XP installation disk but when I try to start from the disk it doesn't work as the disk is not being read properly. When I ran the Dell diagnostic routine it returned an 0f00 286e error which I believe means that the CD driver is not working. Interestingly nothing was returned regarding the HDD. Is it possible that the two are related as I don't want to invest in a new CD driver if the disk is corrupted and irrepairable? Thanks
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It is possible that the motherboard has failed...
  3. ncasemore

    ncasemore TS Rookie Topic Starter

    Fix found

    I don't know whether it was coincidence or the two were related but I replaced my CD/DVD drive, booted from an XP installation disk and ran chkdsk /r. All problems have been resolved and my laptop lives again.

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