Dell Studio 17 Media buttons problem

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I got my laptop only 4 days back and already i am facing a problem...The touch sensitive buttons(media buttons) dont work at all(dont even light up)....is the problem have something to do with humidity?...only an hour back they were working and then after i installed the DELL bluetooth headset(provided free)....the touch sensitive buttons stopped working....even if i reboot,the problem remains..please help!
 
Solution...check Dell support site first

Laptop Playback and Volume Control Buttons Do Not Work
Journal ID: 082101TNWB
Wizard ID: 341694
Date Published: 5/1/2008
Last Revised: 5/1/2008


STEP: Drain the Residual Power From the Laptop

Additional Information
Turn the computer off.


Remove the AC adapter from the computer. If the computer is in a docking station or attached to a port replicator, remove it.


Remove the battery from the computer.

Press and hold the power button for 10 seconds and release.


Put the computer back into its original configuration and power up normally.
 
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