Diagnostic check iTunes

By Flipperfun
Aug 31, 2008
  1. Help please. I have an audio recording on CD which will not play on my laptop. Ordinary recorded music CDs are fine.

    This CD will play on other machines and I was advised to download itunes. I ran a diagnostic check on the itunes page and it states 'drive is empty' when the audio CD is in there. Can someone tell why my laptop will play music cd's but not this audio cd of a meeting? PS sorry to restate this - the same audio cd will play on other computers just not mine! Any suggestions?
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Ok, now what is the make and model of the laptop? What Operating System is it running?
  3. Flipperfun

    Flipperfun TS Rookie Topic Starter

    Sorry I am new to these sites:

    I have an Acer TravelMate 2420 laptop and am using Windows XP operating software.
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