Solved Did the clean up, nothing detected but have low virtual memory problem with svchost.exe

[littleimp99]

OTL Extras logfile created on: 03/01/2005 11:43:52 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\New Account\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

1014.42 Mb Total Physical Memory | 541.59 Mb Available Physical Memory | 53.39% Memory free
1.64 Gb Paging File | 1.15 Gb Available in Paging File | 70.13% Paging File free
Paging file location(s): C:\pagefile.sys 756 1512 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.33 Gb Total Space | 62.57 Gb Free Space | 84.18% Space Free | Partition Type: NTFS
Drive D: | 5.21 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF

Computer Name: CHELSEA-797BB6F | User Name: New Account | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_USERS\S-1-5-21-299502267-1647877149-725345543-1004\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabledxpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabledxpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabledxpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabledxpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabledxpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabledxpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabledxpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabledxpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNetisabledxpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNetisabledxpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabledxpsp2res.dll,-22019 -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000 -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabledxpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\InterVideo\DVD8\WinDVD.exe" = C:\Program Files\InterVideo\DVD8\WinDVD.exe:*isabled:WinDVD -- (InterVideo Inc.)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{12BAA98C-F8DD-4BC9-BBE6-1C8463114197}" = BlackBerry Device Software Updater
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{20471B27-D702-4FE8-8DEC-0702CC8C0A85}" = InterVideo WinDVD 8
"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java(TM) 6 Update 29
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{74C9DFA1-338F-4bf3-B317-99A9EC8EF9A6}" = Intel(R) PROSet
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Graphics Media Accelerator Driver for Mobile
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A00B9A50-3090-4CFF-9CDA-82DA0BEDAA21}" = Apple Mobile Device Support
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.1)
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{FB08F381-6533-4108-B7DD-039E11FBC27E}" = Realtek AC'97 Audio
"AC3Filter_is1" = AC3Filter 1.63b
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Bitdefender" = Bitdefender Total Security 2013
"DivX Setup.divx.com" = DivX Setup
"Google Chrome" = Google Chrome
"InstallShield_{20471B27-D702-4FE8-8DEC-0702CC8C0A85}" = InterVideo WinDVD 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"TOSHIBA Software Modem" = TOSHIBA Software Modem
"Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
"Windows XP Service Pack" = Windows XP Service Pack 3

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131083
Description = Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file.

Error - 03/01/2005 2:42:56 PM | Computer Name = CHELSEA-797BB6F | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

[ System Events ]
Error - 03/01/2005 10:41:35 AM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7000
Description = The MBAMProtector service failed to start due to the following error:
%%2

Error - 03/01/2005 10:41:35 AM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7022
Description = The Wireless Zero Configuration service hung on starting.

Error - 03/01/2005 10:41:35 AM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7001
Description = The MBAMService service depends on the MBAMProtector service which
failed to start because of the following error: %%2

Error - 03/01/2005 10:41:35 AM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
PCIIde SASDIFSV SASKUTIL

Error - 03/01/2005 1:44:25 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7000
Description = The MBAMProtector service failed to start due to the following error:
%%2

Error - 03/01/2005 1:44:25 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7001
Description = The MBAMService service depends on the MBAMProtector service which
failed to start because of the following error: %%2

Error - 03/01/2005 1:44:25 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASDIFSV SASKUTIL

Error - 03/01/2005 2:27:46 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7000
Description = The MBAMProtector service failed to start due to the following error:
%%2

Error - 03/01/2005 2:27:46 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7001
Description = The MBAMService service depends on the MBAMProtector service which
failed to start because of the following error: %%2

Error - 03/01/2005 2:27:46 PM | Computer Name = CHELSEA-797BB6F | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SASDIFSV SASKUTIL


< End of report >

 

[Broni]

Good news

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | System | Stopped] -- C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS -- (SASKUTIL)
DRV - File not found [Kernel | System | Stopped] -- C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS -- (SASDIFSV)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mbam.sys -- (MBAMProtector)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ComboFix\catchme.sys -- (catchme)

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[littleimp99]

All processes killed
========== OTL ==========
Service HidServ stopped successfully!
Service HidServ deleted successfully!
File %SystemRoot%\System32\hidserv.dll not found.
Service AppMgmt stopped successfully!
Service AppMgmt deleted successfully!
File %SystemRoot%\System32\appmgmts.dll not found.
Service WDICA stopped successfully!
Service WDICA deleted successfully!
Service SASKUTIL stopped successfully!
Service SASKUTIL deleted successfully!
File C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS not found.
Service SASDIFSV stopped successfully!
Service SASDIFSV deleted successfully!
File C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS not found.
Service PDRFRAME stopped successfully!
Service PDRFRAME deleted successfully!
Service PDRELI stopped successfully!
Service PDRELI deleted successfully!
Service PDFRAME stopped successfully!
Service PDFRAME deleted successfully!
Service PDCOMP stopped successfully!
Service PDCOMP deleted successfully!
Service PCIDump stopped successfully!
Service PCIDump deleted successfully!
Service MBAMProtector stopped successfully!
Service MBAMProtector deleted successfully!
File C:\WINDOWS\system32\drivers\mbam.sys not found.
Service lbrtfdc stopped successfully!
Service lbrtfdc deleted successfully!
Service i2omgmt stopped successfully!
Service i2omgmt deleted successfully!
Service Changer stopped successfully!
Service Changer deleted successfully!
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\ComboFix\catchme.sys not found.
========== OTL ==========
Error: No service named HidServ was found to stop!
Service\Driver key HidServ not found.
File %SystemRoot%\System32\hidserv.dll not found.
Error: No service named AppMgmt was found to stop!
Service\Driver key AppMgmt not found.
File %SystemRoot%\System32\appmgmts.dll not found.
Error: No service named WDICA was found to stop!
Service\Driver key WDICA not found.
Error: No service named SASKUTIL was found to stop!
Service\Driver key SASKUTIL not found.
File C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASKUTIL.SYS not found.
Error: No service named SASDIFSV was found to stop!
Service\Driver key SASDIFSV not found.
File C:\DOCUME~1\Owner\LOCALS~1\Temp\SAS_SelfExtract\SASDIFSV.SYS not found.
Error: No service named PDRFRAME was found to stop!
Service\Driver key PDRFRAME not found.
Error: No service named PDRELI was found to stop!
Service\Driver key PDRELI not found.
Error: No service named PDFRAME was found to stop!
Service\Driver key PDFRAME not found.
Error: No service named PDCOMP was found to stop!
Service\Driver key PDCOMP not found.
Error: No service named PCIDump was found to stop!
Service\Driver key PCIDump not found.
Error: No service named MBAMProtector was found to stop!
Service\Driver key MBAMProtector not found.
File C:\WINDOWS\system32\drivers\mbam.sys not found.
Error: No service named lbrtfdc was found to stop!
Service\Driver key lbrtfdc not found.
Error: No service named i2omgmt was found to stop!
Service\Driver key i2omgmt not found.
Error: No service named Changer was found to stop!
Service\Driver key Changer not found.
Error: No service named catchme was found to stop!
Service\Driver key catchme not found.
File C:\ComboFix\catchme.sys not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 456 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 49286 bytes

User: New Account
->Temp folder emptied: 36320 bytes
->Temporary Internet Files folder emptied: 334689 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 40380136 bytes
->Flash cache emptied: 3785 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2162283 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 41.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: New Account
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: New Account
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 01042005_090050

Files\Folders moved on Reboot...
File\Folder C:\WINDOWS\temp\~bd15E9.tmp not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[littleimp99]

Results of screen317's Security Check version 0.99.64
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Bitdefender Total Security 2013
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 29
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.2.153.1 Flash Player out of Date!
Adobe Reader 10.1.1 Adobe Reader out of Date!
Google Chrome 15.0.874.106
Google Chrome 26.0.1410.64
````````Process Check: objlist.exe by Laurent````````
Malwarebytes' Anti-Malware mbamscheduler.exe
Bitdefender Bitdefender 2013 vsserv.exe
Bitdefender Bitdefender 2013 updatesrv.exe
Bitdefender Bitdefender 2013 bdagent.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 1%
````````````````````End of Log``````````````````````

 

[littleimp99]

Farbar Service Scanner Version: 14-04-2013
Ran by New Account (administrator) on 04-01-2005 at 09:10:22
Running from "C:\Documents and Settings\New Account\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x06000000050000000300000004000000080000000600000007000000
IpSec Tag value is correct.

**** End of log ****

 

[littleimp99]

C:\TDSSKiller_Quarantine\03.01.2005_07.30.24\mbr0000\tdlfs0000\tsk0009.dtaWin64/Olmasco.R trojancleaned by deleting - quarantined

 

[Broni]

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

=============================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.

 

[littleimp99]

Wont let me install adobe. action list not found.
Also it says google chrome updates it automatically

 

[littleimp99]

I did check "about google chrome" in the settings and it updated google chrome.

 

[Broni]

Go on...

 

[littleimp99]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: New Account
->Temp folder emptied: 52070 bytes
->Temporary Internet Files folder emptied: 1257326 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 11754037 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 15 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 13.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: New Account
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: NetworkService

User: New Account
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 01052005_023834

Files\Folders moved on Reboot...
File\Folder C:\WINDOWS\temp\~bd1F8.tmp not found!

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[littleimp99]

When I reboot the computer, this pops up.

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

 

[Broni]

Click on "FixIt" button here: http://support.microsoft.com/kb/330132

 

[littleimp99]

When the computer goes to reboot or shut down, end program- sample always pops up and I need to click the end the program button before the computer will actually shut down.

 

[Broni]

What program is it?

 

[littleimp99]

Just says sample.

 

[littleimp99]

It just says sample

 

[Broni]

Go Start>Run (Start Search in Vista/7), type in:
msconfig
Click OK (hit Enter in Vista/7).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Try to shut it down now...

Same problem?

 

[littleimp99]

How do I know if any of the things are keyboard or touchpad? (it is a laptop)

 

[littleimp99]

igfxtray.exe
hkcmd.exe
igfxpers.exe
Ltmoh.exe
AGRSMMSG.exe
ZCfgSvc.exe
PRONoMgr.exe
ISUSPM.exe
APSDaemon.exe
RIMBBLaunchAgent.exe
bdagent.exe
jusched.exe
ctfmon.exe

 

[Broni]

None of them. You can disable all of them.

 

[littleimp99]

I tried to do that, but it says access denied and to try logging on as administrator but I am already on the admin account

 

[Broni]

Type msconfig again but this time hold SHIFT and CTRL keys and press Enter.

 

[littleimp99]

No it still say access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make the specified changes

 

[Broni]

You may be doing something wrong.
Type msconfig in search box then....