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Display turns on to blank black screen

By Liiz23 ยท 4 replies
Dec 31, 2014
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  1. I started having issues yesterday, the day after I installed teamviewer a program that is on my iPad also to remotely control the laptop. At first the screen started freezing when I was in the middle of a Java game. So I restarted the laptop only to have it freeze at the main screen (after login).

    The screen would freeze the display would change to a very low resolution (I think). So I kept restarting it only to repeat. Until eventually once past the windows logo the screen would turn black and blank. Sometimes the display would turn on black and blank and other times it would do that after the logo.

    A few times I managed to get it to go into safe mode and I restored to a few days ago but it made no difference, I also tried many other things like changing some settings but nothing worked.

    So after like 2 or 3 hours I Rolled back and disabled "nvidia quadro nvs 135m" (since I read it might be causing the issue and I should uninstall it which I couldn't), once I disabled it I restarted the computer and made it to the main screen without issues, and I could even load my game. I enabled it again And restarted the computer only to have the same issues so I disabled it again after finally getting into safe mode.

    I don't know if it works fine now, I left it on at most for 5-10 minutes without any issues and I never actually logged into the game to see if it works.

    Like I said I tried restoring to an earlier time but I think the issue is with that particular driver but I have no idea how to fix it.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,231   +234

  3. Liiz23

    Liiz23 TS Rookie Topic Starter

    It didn't. I figured out that in my display settings instead of showing my main monitor it only shows "mobile pc display". I know that means from a mobile device but I don't see the option to change back to the main screen.

    I tried restoring to a previous version before but that didn't do anything, so I'm guessing it didn't fix the display issue. I also tried reinstalling the driver at least twice and nothing.
  4. bazz2004

    bazz2004 TS Evangelist Posts: 1,585   +252

    TeamViewer is recommended for giving support to someone having problems using another internet connected device and there is a paid for business version to enable contact between home and work. How does running games which is a demanding activity for a laptop come into this? Can you not run the game without running TeamViewer at the same time or am I missing something? Has the laptop an issue with TeamViewer when the latter isn't actually running?
  5. Liiz23

    Liiz23 TS Rookie Topic Starter

    Well I wanted to play without the laptop but I was told teamviewer is good for playing the game. Well it's not good but it's playable.

    I don't know exactly what happened I think it was because the resolution was changed when connect to the iPad so that's what started causing the problem. And actually I restored the laptop to a previous date like 3 or 4 days before I first used it and that didn't fix the problem. After disabling driver I could play better but after a while it started messing up again.

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