dumping physical memory to disk...help needed please!

By mikey p ยท 13 replies
Dec 9, 2006
  1. hello people,
    ive got a pc which ive had since late september, but im having many problems with it. at the moment it keeps on displaying the dumping physical memory to disk screen.
    its given me lots of different error codes and i dont know what to do next or what the cause can be.
    ive had codes like-






    ive done a memory test no errors found.
    the only other suggestion ive had which could be causing problems is the temp that my cpu runs at. it was running at about 65oC but ive changed it on BIOS setting to run at 35oC so it now runs at 40oCish but it still shows the blue screen.
    they have suggested to get new cpu fan and two system fans to keep stuff cool. what are u suggestions as solutions and causes??????
    any help apprieciated- mikey p

    today ive had to repair windows (when it first booted today) so i tried it by installing a new copy on, but it showed the blue screen twice whiles doing (when it got about halfway) this so i repaired it through chkdsk /r and then it finished the new installation.

    being as it doesnt have a consistant fault code could it be a hardware fault???

    ok the next step ive tried is i have downloaded Microsoft Debugging Tools and got loads of reasons some have shown a few times, like- memory curruption, win32k.sys, hardware, ntkrnlmp.exe,
    where can i go from here???
  2. mikey p

    mikey p TS Rookie Topic Starter

    can anyone help??
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Zip 5 to 6 minidumps and attach zip file here. You can find the minidump at the folder \windows\minidumps
  4. mikey p

    mikey p TS Rookie Topic Starter

    minidumps- i hav loads of different ones this is just a taster.haha

    Attached Files:

  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Faulty ram

    Two minidumps are crashed with general page fault. One minidump is crashed at IRQL 28 (ie clock level IRQL) and one minidump is crashed with illegal instruction. Two minidumps are crashed at win32k.sys. All of the crashes are related to faulty ram. Reseat the memory module to anoterh memory slot. If it still crashes, run memtest to diagnostic which memory module is bad.
  6. mikey p

    mikey p TS Rookie Topic Starter

    ive already done a memtest and it found nothing, is it still worth trying it in the other slot?
  7. mikey p

    mikey p TS Rookie Topic Starter

    ive been told that it may be a faulty hardrive?
  8. halo71

    halo71 TS Rookie Posts: 1,090

    How long did you let memtest run?
  9. mikey p

    mikey p TS Rookie Topic Starter

    3 and a bit hours. it did 6 full checks
  10. mikey p

    mikey p TS Rookie Topic Starter

    ok i have found another possible cause.
    i brought some new fans for my pc as it was running pritty warm 65oC ish so i brought a new cpu fan and two system fans, and the dump happend more often then ever about every 20mins ish. so i put my old fan back in and it now does it less often so could this be pointing to a power problem, as these can cause dumps and random crashes/restarts cant they???
  11. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Hardware problem occurs randomly. Severe hardware problem, windows re-boot and no minidump is taken. Minor hardware problem, windows recovery takes over. It tries to recover windows. If it is non-recoverable, windows crashes with BSOD and takes a minidump. Windows diagnostic is still in-mature and only limited information is provided. From the minidump, it is very hard to determine whether the culprit is faulty ram, PSU, CPU, video card, m/b or overheat.
  12. mikey p

    mikey p TS Rookie Topic Starter

    what other information do you want to get a better diagnostic???
    do you want a few more of my minidumps. i hav plenty.haha

    is faulty ram still a possible cause after i have done memtest. should i run it again??
    once the fans are in it runs cooler about 35oC-45oC ish, but it playes up more when they are in.
    cheers for your help
  13. mikey p

    mikey p TS Rookie Topic Starter

    can anyone one else shed some light on my problem please??
  14. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    If you overclock the ram, reset it to original value. Some faulty ram can pass memtest. Replace the ram from the another PC. If your windows does not crash, the culprit is ram.
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