Hey guys and gals!
Well i got a tough one for you guys and I hope that you are up for the challenge. Here is the situation.
A few months ago my DVD burner was working perfectly fine. Something happened not sure as to what since I don't use them that much. I was unable to burn or play DVD's but i could play and burn audio CD's. I then proceeded to use this program that comes with the HP called either PC tune up and repair or PC Doctor. The program made me run some tests on the DVD burner which told me it was a faulty drive.
I then went out and bought a new burner. I put it in and now i'm getting the same results. When ever i try to burn somthing I get the "please insert blank disc" which i've tried many different dvd-r's and brands. also, when i installed the new burner i can't use my other cdrom as well.. the cdrom is doing the same thing.
In windows explore it recognizes the drive, but when a CD is inserted nothing comes up. It shows the drive as blank. I went into device manager and it said that they were working properly.
Also, I was using Nero and Ashampoo as my software. i deleted the DVD rom from my device manager and restarted which didn't work. I uninstalled and reinstalled my burning software. I did the whole upper and lower registry thing as well. Any idea what this could be? could it be bad cable? Thanks
OS: Windows XP Home
Pooter: HP pavillion a620n
DVD burner: Samsung SH-S202J
Well i got a tough one for you guys and I hope that you are up for the challenge. Here is the situation.
A few months ago my DVD burner was working perfectly fine. Something happened not sure as to what since I don't use them that much. I was unable to burn or play DVD's but i could play and burn audio CD's. I then proceeded to use this program that comes with the HP called either PC tune up and repair or PC Doctor. The program made me run some tests on the DVD burner which told me it was a faulty drive.
I then went out and bought a new burner. I put it in and now i'm getting the same results. When ever i try to burn somthing I get the "please insert blank disc" which i've tried many different dvd-r's and brands. also, when i installed the new burner i can't use my other cdrom as well.. the cdrom is doing the same thing.
In windows explore it recognizes the drive, but when a CD is inserted nothing comes up. It shows the drive as blank. I went into device manager and it said that they were working properly.
Also, I was using Nero and Ashampoo as my software. i deleted the DVD rom from my device manager and restarted which didn't work. I uninstalled and reinstalled my burning software. I did the whole upper and lower registry thing as well. Any idea what this could be? could it be bad cable? Thanks
OS: Windows XP Home
Pooter: HP pavillion a620n
DVD burner: Samsung SH-S202J