Solved Entire system running slow, and eventual blue screen of death

[Broni]

Hahaha....

Believe me, I've seen a lot of computer in much worse shape.
In your case someone (?) was click-happy and drive-by-install garbage got installed.

 

[almualim3]

Hmm. What can I do to prevent this from happening again? It still feels like firefox is super slow. Will this change?

 

[Broni]

I'll post some hints in my final statement.

I can see you have a lot of garbage attached to your Firefox.
I suggest you uninstall it completely using this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Install fresh copy.
Be more selective with installing new add-ons, toolbars etc.
They all add up.

 

[almualim3]

Just re-installed firefox, and it's running much much smoother! Thanks. The ESET is still running the scan.

 

[Broni]

Very good

 

[almualim3]

ESET log:

C:\Program Files\Ubisoft\Tom Clancy's Splinter Cell Conviction\src\system\ubiorbitapi_r2.dll a variant of Win32/Packed.VMProtect.AAA trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\Search Settings\SearchSettings.dll.vir Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\Search Settings\SearchSettings.exe.vir Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\Search Settings\SearchSettingsRes409.dll.vir Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\StartNow Toolbar\ReactivateIE.exe.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\StartNow Toolbar\Toolbar32.dll.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\StartNow Toolbar\ToolbarBroker.exe.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Users\ahmed\Downloads\asc-setup.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\Windows\Installer\bdf6698.msi Win32/Adware.Toolbar.Dealio application deleted - quarantined
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X6422C0D\updater-startnow-200-2.4[1].exe a variant of Win32/Toolbar.Zugo application deleted - quarantined
C:\_OTL\MovedFiles\02072012_123910\C_Program Files\Application Updater\ApplicationUpdater.exe probably a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[almualim3]

OTL Log:

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: ahmed
->Temp folder emptied: 485550 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 221837515 bytes
->Google Chrome cache emptied: 26994993 bytes
->Flash cache emptied: 1715 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 13843 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 238.00 mb


[EMPTYFLASH]

User: ahmed
->Flash cache emptied: 0 bytes

User: All Users

User: Default

User: Default User

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: ahmed
->Java cache emptied: 0 bytes

User: All Users

User: Default

User: Default User

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0.00 mb



OTL by OldTimer - Version 3.2.31.0 log created on 02072012_192638

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[Broni]

13. Please, let me know, how your computer is doing.

Whenever ready...

 

[almualim3]

The computer is doing fantastic. Just got done installing the programs you suggested. Thank you again for all of your help.

 

[Broni]

Way to go!!

Good luck and stay safe