Error caused by a device driver

By radio_car_racer ยท 9 replies
Oct 27, 2006
  1. I'm having a problem with XP Home crashing . No blue screens, just black. Trips out and restarts and then sends error log to MS.

    39 in October alone. Now it's time to sort this out

    log attached

    where do we start?

    Attached Files:

  2. radio_car_racer

    radio_car_racer TS Rookie Topic Starter

    Anyone ????
  3. Rik

    Rik Banned Posts: 3,814

    Is it random or does it happen when you are doing something specific????
  4. radio_car_racer

    radio_car_racer TS Rookie Topic Starter

    seems to be doing it as I right or left click, changing from 1 task to another

    mouse I'm using is a Logitech trackball that I've had for approx 5 years.
  5. Rik

    Rik Banned Posts: 3,814

  6. radio_car_racer

    radio_car_racer TS Rookie Topic Starter

    trying 3 on-line scanners as I write

    I'm using AVG anti-virus (free edtion)

    pic of error I get attached

    Attached Files:

  7. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    The minidump lists USBPORT.SYS as the probable cause. What have you got connected the the USB ports? See if you can update the drivers for them.

    A driver has requested that an IRP be completed (IoCompleteRequest), but the packet has already been completed. This is a tough bug to find because the easiest case, a driver actually attempted to complete its own packet twice, is generally not what happened.

    Rather, two separate drivers each believe that they own the packet, and each attempts to complete it. The first actually works, and the second fails. Tracking down which drivers in the system actually did this is difficult, generally because the trails of the first driver have been covered by the second.
  8. radio_car_racer

    radio_car_racer TS Rookie Topic Starter

    Logitech Trackball Mouse
    Epson DX4800
    NISIS K7 office keyboard
    USB camera (not all the time so rule that out as it was not in @ last crash)
    Trust 4 into 1 USB splitter

    Are there any free driver update programs on the WWW I can download?
  9. N3051M

    N3051M TS Evangelist Posts: 2,115

    Google the manufacturer's name or the model no. of your device and follow the links.
  10. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Faulty RAM


    One minidump is insufficient to determine the culprit. From the stack trace, the root cause of the crash is related to faulty ram. Attach more minidumps here for further investigation.
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