Error message while starting firefox

By idkman · 5 replies
Jul 25, 2010
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  1. when i start firefox i get this message
    "The instruction at "0x7b6670a1" referenced memory at "0x7b6670a1". The memory could not be "read".

    Click on Ok to terminate the program

    if any one can help me out it would be much appreciated.

    thank you
  2. bobcat

    bobcat TechSpot Paladin Posts: 688   +67

  3. jobeard

    jobeard TS Ambassador Posts: 11,158   +986

    disable ALL extensions and Add-ons, close FF and relaunch
  4. basket98

    basket98 TS Rookie

    My first thought would be to check your computer for Adware especially, and also for worm/virus activity.

    Search and/or repair software which comes to mind is AdAware, SpyBot Search & Destroy, ummm... can't think of any more just now. Adware (not AdAware) has a well-earned reputation for causing weird and (otherwise) unexpected crashes.
  5. basket98

    basket98 TS Rookie

    And try to pre-install the browser.
  6. subtitles10

    subtitles10 TS Rookie

    uninstall and reinstall the new version!

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