Event 1003 - Service Stop Error - Windows Server 2003 (minidump attached)

[timmoat]

Hello,

We have had two of our servers randomly reboot this morning (one of them about 4 times!) following blue screens, leaving the following information in the Event log.

We are at a complete loss as to why this has happened to two servers like this, and for now, the issue seems to calmed down. Still worrying though!

We have not tried to change the memory as this has happened this morning in two independent servers, so hardware failure would be a big coincidence.

I have attached the minidump files and would be extremely grateful if someone would be able to take a quick look.

Mini Dump Files!!!!

Many, many thanks for any help you can give me with this!

Tim
---------------------------------------------

The Event id: 1003
Catagory: 102
Source: System Error

Error code 000000d1, parameter1 00000003, parameter2 00000002, parameter3 00000000, parameter4 f7559907.

 

[cpc2004]

Hi Timmoat,

All the crashes have the same symptom. It is software error at mvstdi5x.sys (Anti-Virus Mini-Firewall Driver)

Mini102605-01.dmp BugCheck D1, {3, 2, 0, f69d7907}
Mini102605-01.dmp Probably caused by : mvstdi5x.sys ( mvstdi5x+2907 )

 

[timmoat]

Many thanks for your fast response with this.

We'll have to work out why Virus Scanner is suddenly causing this.

Cheers!