External Hard drive issue

Feb 25, 2010
  1. ok here's the problem I recently bought an external hard drive enclosure online and I installed the drive correct but it does not come up in my computer. Now I know about the whole assigning a letter to the drive thing (not my first external drive issue) but something unique has happened. When I went to the computer management screen and clicked on Disk Management it just says "Connecting to virtual Disk Service" and stays there. I thought I would give it sometime, I did an hour's worth and still it's stuck there. I went to device manger and I can see the drive in both disk drives and mass usb storage device but no dice. And The drive works fine I tried it in my computer several times. The drive works while in the computer just not while in the case. You think it's the enclosure?
  2. dustin_ds3000

    dustin_ds3000 TechSpot Chancellor Posts: 887   +19

    Go into Disk Management and see is the drive is even formatted. If its not formatted you will see the whole drive is unallocated.
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    You might also try see this post for [post=727106]How to use the DriveCleanupTool[/post]
  4. hughva

    hughva TS Rookie Posts: 58

    SATA or PATA?
    If it's PATA, make sure the jumper is set to Master.
    If the connections are otherwise correct, it sounds like a bad enclosure.
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