External Hard Drive problem

By stevengoldstein
Jul 5, 2009
  1. I have a Seagate Freeagent 250 GB hard drive that I have in an external casing. When I plug it into my laptop, it recognizes that something is plugged in but nothing else shows up. I unmapped a mapped drive so that isn't the problem. I have Windows Vista and when I plug it into a Mac, it works. Can anyone help me?
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    You might want to try refer to these links
    >> See [post=744411]USB Device Problems? Check for Windows Updates[/post]
    >> See [post=720762]Troubleshoot: Windows Won't Recognize Your USB Hard Drive[/post]
    >> See [post=727106]How to use the DriveCleanupTool[/post]
    >> See [post=752196]How to Check Hardware / Connection Issues with your USB Device[/post]

    And please let us know if you have further question/need additional help
  3. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    When it was first used, was it setup on a Mac or PC? It might be partitioned and formatted in a way that Windows cannot understand it. It needs to be FAT32 for read/write compatibility with both Mac OS and Windows.
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