I have had no real prob. with external hardrive where I can not fix them untill now.
I have WD My Passport 2TB and been using it for a few years now and been working faithfully so with what I have done is there anything else I can try?
Test Option: QUICK TEST
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 13:22:54, May 29, 2017
Test Option: EXTENDED TEST
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 13:22:59, May 29, 2017
Test Option: WRITE ZEROS
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 20- Delete Partitions error!
Test Time: 13:23:49, May 29, 2017
Test Option: WRITE ZEROS
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 11-Cable Test::Cannot communicate with drive 2! Check device connection.
Test Time: 13:45:35, May 29, 2017
I have WD My Passport 2TB and been using it for a few years now and been working faithfully so with what I have done is there anything else I can try?
- The other day I ran CHDSK /f /r on it and it could not finish due to a corrupt MBR. and now there appears to be no drive letter assigned to it so can not run FDISK
- Ran Disk Management but it failed too as:
- came up with an error when plugged the drive in. "You must initialize..." and then
- when I select MBR from 'when trying to initialize the disk' (MBR or GPT) which can not be done as another error comes up with "...failed due to a fatal device hardware issue."
Test Option: QUICK TEST
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 13:22:54, May 29, 2017
Test Option: EXTENDED TEST
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: PASS
Test Time: 13:22:59, May 29, 2017
Test Option: WRITE ZEROS
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 20- Delete Partitions error!
Test Time: 13:23:49, May 29, 2017
Test Option: WRITE ZEROS
Model Number: WD My Passport 0748
Unit Serial Number: WXQ1E13PWMV7
Firmware Number: 1022
Capacity: 0.00 GB
SMART Status: Not Available
Test Result: FAIL
Test Error Code: 11-Cable Test::Cannot communicate with drive 2! Check device connection.
Test Time: 13:45:35, May 29, 2017