Failed to query TCP/IP settings of the connection - Problem connecting to Internet

[musicfree101]

Hi,

I was wondering if someone had a fix for a problem that I've been having.

I've recently attempted to install outpost (firewall) to my desktop computer, but for some reason it fail to install properly, so I uninstalled it. I also did some windows updates. Now I can't connect to the internet. I went into the network connections and clicked on repair this connection, but I get a window that reads,

Windows could not finish repairing the problem because the following action could not be completed:
Failed to query TCP/IP settings of the connection. Cannot proceed.

I think I found the issue. When I went to my:

control panel > systems > hardware > device manager

Under network adapters, it shows two exclamation marks. Those two read:

Intel(R) PRO/1000 MT Network Connectin - Agnitum firewall miniport
WAN Miniport (IP) - Agnitum firewall miniport


When I click on uninstall, I get the following error message:

Failed to uninstall the device. The device may be required to boot up the computer.

I tried to disable them and then reboot, but I had no luck.

Has anyone dealt with this issue and know a way around it to get back online? (I am writing this from my wireless laptop.)

Any help would be greatly appreciated. Thanks.

 

[strategic]

If it worked fine up until you tried installing the F/W, try doing a system restore.

 

[musicfree101]

Hi strategic,

Thanks for the reply. I don't think I ever created a system restore point. Is there another way?

 

[strategic]

System restore should periodically happen automatically onits own, and you won't have to worry about losing anything you may have worked on since then. System resore won't delete any files.

 

[musicfree101]

This may be a stupid question, but where do I go to get to the system restore?

 

[musicfree101]

Never mind. I found it. I am attempting it now. I will let you know how it comes out. Thanks.

 

[strategic]

Just to let you know...
It's not a stupid question... it took me a while to find it the 1st time too.
Even after you don't use it for a long time (it's not something you would normally run),
you can stilll forget where it is. (Ijust had to look right now to double check)...

 

[musicfree101]

It seemed to work. Thank you for all your help.

 

[strategic]

No problem, glad to hear it was a success