Firefox issue

[Hawk]

Hey

I've been using Firefox for over a year and havn't had a problem until now. Basically, when i go into my user account i can't open Firefox. When i do, before my homepage can load, a Netscape quality error comes up and shuts down the browser.

However, this is happening only on my user account. On my mums side, the internet is working fine.

Any ideas?

 

[Peddant]

The first thing to try,is to uninstall Firefox in your account,then re-install it.And welcome to Techspot.

 

[Hawk]

Orighty i'll try that. Before i do, will it stuff Firefox up on the other users, or just me?

Also, is there a way i can view my bookmarks before i un-install so i don't lose them?

Thanks.

 

[TS | Thomas]

Uninstalling Firefox won't remove Profile information. Your bookmarks & all should be fine

The Firefox guide we've up covers the location of the profile directory should you wish to back up anything specific.

 

[Peddant]

If you want to be certain about your bookmarks go to Bookmarks/Manage Bookmarks/File/Export,and export the bookmarks.htm to
your desktop(or wherever).Then you can always re -import them if necessary.It` a good idea to backup your bookmarks regularly anyway.

 

[Samstoned]

I would save all profile folders and just reinstall don't uninstall
you may have a trojan cookie setting in your profile