Problemsrbad
Posts: 117 +0
Hello, Have a friends Dell Inspiron Vista laptop here. She brang it with a Windows 7 upgrade. She brought it to me because this think point had control of the system. I managed to stop its hotfix.exe process from the task manager to make the laptop usable. Now I am here for some help on cleaning this out so I can get her win 7 in please.
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org
Database version: 6922
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975
6/22/2011 6:38:44 PM
mbam-log-2011-06-22 (18-38-44).txt
Scan type: Quick scan
Objects scanned: 156464
Time elapsed: 3 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Trojan.Agent) -> Value: Shell -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\Andy\AppData\Roaming\hotfix.exe (Rogue.FakeAV) -> Quarantined and deleted successfully.
c:\Users\Andy\Desktop\mstsc.exe (Rogue.FakeAV) -> Quarantined and deleted successfully.
c:\Users\Andy\AppData\Roaming\sdfsdfgdsfgh.bat (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Andy\Desktop\thinkpoint.lnk (Rogue.ThinkPoint) -> Quarantined and deleted successfully.
c:\Users\Andy\AppData\Roaming\microsoft\Windows\start menu\Programs\thinkpoint.lnk (Rogue.ThinkPoint) -> Quarantined and deleted successfully.
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GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-22 18:55:10
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: porctz0f.exe; Driver: C:\Users\Andy\AppData\Local\Temp\pxldrpob.sys
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-22 18:55:10
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: porctz0f.exe; Driver: C:\Users\Andy\AppData\Local\Temp\pxldrpob.sys
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
.
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DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18975
Run by Andy at 18:58:02 on 2011-06-22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1929 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\windows\SMINST\Components\scheduler\STService.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell\DellComms\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SightSpeed] "c:\program files\dell video chat\DellVideoChat.exe" -bootmode
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DellComms] "c:\program files\dell\dellcomms\bin\sprtcmd.exe" /P DellComms
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRunOnce: [Launcher] %WINDIR%\SMINST\Components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{9F09943C-C663-400F-B6A8-78BD541654AA} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{BA38723F-E8EB-416B-9A8E-E69736CBA06B} : DhcpNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\andy\appdata\roaming\mozilla\firefox\profiles\njogoq7z.default\
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft silverlight\2.0.31005.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-5-29 81920]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-22 366640]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\dell\dellcomms\bin\sprtsvc.exe [2009-3-25 206064]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-6-22 22712]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-7 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-6-22 39984]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 SftService;SoftThinks Agent Service;c:\windows\sminst\SftService.exe [2009-5-29 632048]
.
=============== Created Last 30 ================
.
2011-06-22 23:41:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-22 23:33:23 -------- d-----w- c:\users\andy\appdata\roaming\Malwarebytes
2011-06-22 23:30:04 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-22 23:30:04 -------- d-----w- c:\programdata\Malwarebytes
2011-06-22 23:30:01 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-22 23:30:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-22 23:29:01 -------- d-----w- C:\Program Installers
2011-06-22 23:02:32 14744 ----a-w- c:\users\andy\appdata\roaming\microsoft\identitycrl\production\ppcrlconfig.dll
2011-06-22 22:40:01 -------- d-----w- c:\users\andy\appdata\local\Mozilla
2011-06-22 22:21:14 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{f7bfd2ea-64dd-4478-a5b9-5f839727ac5a}\mpengine.dll
.
==================== Find3M ====================
.
2011-05-25 00:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 18:58:25.52 ===============
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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-12.02)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/29/2009 5:21:30 AM
System Uptime: 6/22/2011 6:39:33 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 1600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 165.262 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 6.007 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Dell Wireless 1397 WLAN Mini-Card
Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&B921CC3&0&00E1
Manufacturer: Broadcom
Name: Dell Wireless 1397 WLAN Mini-Card
PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&B921CC3&0&00E1
Service: BCM43XX
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Manufacturer: Marvell
Name: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
PNP Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Service: yukonwlh
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Advanced Audio FX Engine
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Dell Communications (Support Software)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Edoc Viewer
Dell Touchpad
Dell Video Chat
Dell Webcam Central
Dell Wireless WLAN Card Utility
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.02.01.0320)
Intel(R) TV Wizard
Intel® Matrix Storage Manager
Java(TM) 6 Update 11
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox 5.0 (x86 en-US)
MSVCRT
PowerDVD DX
QuickSet
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Skype Toolbars
Skype™ 5.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
6/22/2011 6:40:27 PM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 PCI Express Network Connection Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/22/2011 6:40:27 PM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 NDIS 6 Adapter Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/22/2011 6:39:08 PM, Error: Service Control Manager [7034] - The Marvell Yukon Service service terminated unexpectedly. It has done this 1 time(s).
6/22/2011 5:53:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
6/22/2011 5:53:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
6/22/2011 5:53:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
6/22/2011 5:53:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/22/2011 5:53:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
6/22/2011 5:51:54 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
6/22/2011 5:51:54 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
6/22/2011 5:51:09 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21
6/21/2011 8:26:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/21/2011 8:26:25 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:25:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
6/21/2011 8:25:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
6/21/2011 8:20:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:19:18 PM, Error: EventLog [6008] - The previous system shutdown at 8:18:03 PM on 6/21/2011 was unexpected.
.
==== End Of File ===========================
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org
Database version: 6922
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975
6/22/2011 6:38:44 PM
mbam-log-2011-06-22 (18-38-44).txt
Scan type: Quick scan
Objects scanned: 156464
Time elapsed: 3 minute(s), 45 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Trojan.Agent) -> Value: Shell -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\Andy\AppData\Roaming\hotfix.exe (Rogue.FakeAV) -> Quarantined and deleted successfully.
c:\Users\Andy\Desktop\mstsc.exe (Rogue.FakeAV) -> Quarantined and deleted successfully.
c:\Users\Andy\AppData\Roaming\sdfsdfgdsfgh.bat (Malware.Trace) -> Quarantined and deleted successfully.
c:\Users\Andy\Desktop\thinkpoint.lnk (Rogue.ThinkPoint) -> Quarantined and deleted successfully.
c:\Users\Andy\AppData\Roaming\microsoft\Windows\start menu\Programs\thinkpoint.lnk (Rogue.ThinkPoint) -> Quarantined and deleted successfully.
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-22 18:55:10
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: porctz0f.exe; Driver: C:\Users\Andy\AppData\Local\Temp\pxldrpob.sys
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-22 18:55:10
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 TOSHIBA_ rev.FG00
Running: porctz0f.exe; Driver: C:\Users\Andy\AppData\Local\Temp\pxldrpob.sys
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
---- EOF - GMER 1.0.15 ----
.
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18975
Run by Andy at 18:58:02 on 2011-06-22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3034.1929 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\windows\SMINST\Components\scheduler\STService.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell\DellComms\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\WINDOWS\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Dell Video Chat\DellVideoChat.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SightSpeed] "c:\program files\dell video chat\DellVideoChat.exe" -bootmode
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Dell Webcam Central] "c:\program files\dell webcam\dell webcam central\WebcamDell.exe" /mode2
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DellComms] "c:\program files\dell\dellcomms\bin\sprtcmd.exe" /P DellComms
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRunOnce: [Launcher] %WINDIR%\SMINST\Components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{9F09943C-C663-400F-B6A8-78BD541654AA} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{BA38723F-E8EB-416B-9A8E-E69736CBA06B} : DhcpNameServer = 192.168.1.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\andy\appdata\roaming\mozilla\firefox\profiles\njogoq7z.default\
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft silverlight\2.0.31005.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-5-29 81920]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-12-18 155648]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-6-22 366640]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);c:\program files\dell\dellcomms\bin\sprtsvc.exe [2009-3-25 206064]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-6-22 22712]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-11-7 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-6-22 39984]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 SftService;SoftThinks Agent Service;c:\windows\sminst\SftService.exe [2009-5-29 632048]
.
=============== Created Last 30 ================
.
2011-06-22 23:41:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-22 23:33:23 -------- d-----w- c:\users\andy\appdata\roaming\Malwarebytes
2011-06-22 23:30:04 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-22 23:30:04 -------- d-----w- c:\programdata\Malwarebytes
2011-06-22 23:30:01 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-22 23:30:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-06-22 23:29:01 -------- d-----w- C:\Program Installers
2011-06-22 23:02:32 14744 ----a-w- c:\users\andy\appdata\roaming\microsoft\identitycrl\production\ppcrlconfig.dll
2011-06-22 22:40:01 -------- d-----w- c:\users\andy\appdata\local\Mozilla
2011-06-22 22:21:14 7074640 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{f7bfd2ea-64dd-4478-a5b9-5f839727ac5a}\mpengine.dll
.
==================== Find3M ====================
.
2011-05-25 00:14:10 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 18:58:25.52 ===============
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-12.02)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/29/2009 5:21:30 AM
System Uptime: 6/22/2011 6:39:33 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 1600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 218 GiB total, 165.262 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 6.007 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Dell Wireless 1397 WLAN Mini-Card
Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&B921CC3&0&00E1
Manufacturer: Broadcom
Name: Dell Wireless 1397 WLAN Mini-Card
PNP Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&B921CC3&0&00E1
Service: BCM43XX
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Manufacturer: Marvell
Name: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
PNP Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Service: yukonwlh
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Advanced Audio FX Engine
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Dell Communications (Support Software)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Edoc Viewer
Dell Touchpad
Dell Video Chat
Dell Webcam Central
Dell Wireless WLAN Card Utility
Google Toolbar for Internet Explorer
Google Update Helper
GoToAssist 8.0.0.514
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.02.01.0320)
Intel(R) TV Wizard
Intel® Matrix Storage Manager
Java(TM) 6 Update 11
Junk Mail filter update
Live! Cam Avatar Creator
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Mozilla Firefox 5.0 (x86 en-US)
MSVCRT
PowerDVD DX
QuickSet
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Skype Toolbars
Skype™ 5.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
.
==== Event Viewer Messages From Past Week ========
.
6/22/2011 6:40:27 PM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 PCI Express Network Connection Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/22/2011 6:40:27 PM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 NDIS 6 Adapter Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/22/2011 6:39:08 PM, Error: Service Control Manager [7034] - The Marvell Yukon Service service terminated unexpectedly. It has done this 1 time(s).
6/22/2011 5:53:12 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
6/22/2011 5:53:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
6/22/2011 5:53:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
6/22/2011 5:53:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/22/2011 5:53:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
6/22/2011 5:51:54 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
6/22/2011 5:51:54 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
6/22/2011 5:51:09 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21
6/21/2011 8:26:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/21/2011 8:26:25 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:25:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
6/21/2011 8:25:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
6/21/2011 8:20:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:20:46 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
6/21/2011 8:19:18 PM, Error: EventLog [6008] - The previous system shutdown at 8:18:03 PM on 6/21/2011 was unexpected.
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