Google drops Gmail Outlook sync support, Microsoft "surprised"

By Rick ยท 36 replies
Dec 18, 2012
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  1. After some Winter cleaning, Google announced the immediate discontinuation of Google Sync and Google Calendar Sync. These applications were designed to synchronize Gmail accounts with Outlook, devices and other software via Microsoft's Exchange ActiveSync (EAS) protocol. EAS can be used...

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  2. Vrmithrax

    Vrmithrax TechSpot Paladin Posts: 1,352   +293

    Not sure this was the smartest move on Google's part... Going to leave many users in the lurch, which will tend to tick them off and open the door wide for Microsoft to push their solutions. You can bed this will be some serious marketing fodder for Microsoft for the next little while.
  3. freythman

    freythman TS Booster Posts: 113   +10

    I'm with you, Vrmithrax. This is a huge step backwards for Google.
  4. Darth Shiv

    Darth Shiv TS Evangelist Posts: 1,811   +472

    Bizarre... can't understand this one...
  5. Chazz

    Chazz TS Evangelist Posts: 679   +75

    Google just hates Microsoft, they're doing this as an attack on windows phone. Gmail will be broken on that now.

    I never expected Google to behave this way. I love Gmail because it was the best email service out there. But, I never knew Google would throw their customers under the bus to pursue their arrogant desires.
  6. 9Nails

    9Nails TechSpot Paladin Posts: 1,215   +177

    Just so I'm sure, this is Gmail not supporting Outlook right? I'm ok with that, I don't use Gmail to consolidate Outlook mail into one web interface.

    I was afraid that it was Android phones also not supporting Outlook/Activesync - which would be a huge mistake.
  7. Chazz

    Chazz TS Evangelist Posts: 679   +75

    This is Gmail not supporting active sync.
  8. Rick

    Rick TechSpot Staff Topic Starter Posts: 4,572   +65

    That's incorrect -- Google is dropping support for Exchange ActiveSync entirely, sans paid business, education and government Google Apps accounts.

    I understand why that wasn't clear though, so I have updated the wording. Hopefully, that point comes across more clearly for others, now.
  9. I was already looking at a Windows 8 phone, this is just another reason to get me there quicker. Thanks for the info.
  10. windmill007

    windmill007 TS Rookie Posts: 308

    Google +, forcing chrome with flash updates, screwing up Picasa web pictures and now this. I'm really thinking google is on a downward spiral. They want to be top at everything and not get along with anyone. If it wasn't for gmail and google search I wouldn't be doing any business with google anymore. Sad. I use to really like there company but seems they want to destroy it.
  11. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Couldn't care less, as I am not 'dependent' on Google for any service. Although the motive behind it seems 'sinister' in nature, whereby, forcing users to choose one service over another, whether they like it or not.
  12. Wow now that is a backwards step!!!! Been with Gmail for as long as I can remember and using there activesync/exchange sync to get my email pushed to me on my iPhone/Mac/Windows devices.

  13. spydercanopus

    spydercanopus TS Evangelist Posts: 855   +121

    First you could get 50 free user accounts on Google Apps. Then it was 10. Now it's 1 and no Google Sync. I think Google is making a mistake and will push new users to look elsewhere.
  14. This is great news..

    Now, there is no reason to use Google, Gmail, or Android. Win8 ftw..
  15. This might be just the push I need to switch to I can continue to use my gmail through Only issue is has no integration with G+ that I can see.
  16. Per Hansson

    Per Hansson TS Server Guru Posts: 1,957   +214

    Archean likes this.
  17. Chazz

    Chazz TS Evangelist Posts: 679   +75

    Wow, I didn't know this. My company, up until recently, used a self signed cert. I changed this last month for a few reasons, none of which were Gmail. Fetching Gmail is not a valid reason IMO. This isn't really feasible for a lot of small businesses. SSL certs aren't exactly cheap. I'm not understanding Google's motivation for these changes.
  18. Trechie

    Trechie TS Member Posts: 18   +14

    This is a Google vs. Microsoft thing. Quotation from another article:
    "However, there is more to this than meets the eye and extends beyond this single issue to the wider battle between Microsoft and Google.

    Because iOS supports IMAP, CalDav, and CardDav, it means users who use Gmail on iPad and iPhone will be able to sync their data with little difficulty.

    However, Microsoft's Windows Phone doesn?t support them meaning those that those who use Gmail on Windows Phone won?t be able to sync. How users will deal with that is not clear yet."
  19. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Reason for Apple's CalDav+CardDav implementation is Apple is reliant on Google for search (and Map services in the past), hence, they may not have much choice (my calculated guess). However, Microsoft offers these services as well, and doesn't need Google for them. So its all about competing with each other, not collaborating. On a side note, outlook is whole lot easier to work with compared to gmail anyway, so I don't see anyone who already have an outlook mail account bothered with this.
  20. Darth Shiv

    Darth Shiv TS Evangelist Posts: 1,811   +472

    Without advance notice I don't agree with but it is about time someone actually took security seriously. It would be nice for modern DNS protocols, ipv6 and TLS 1.2 to hit mainstream.
  21. jobeard

    jobeard TS Ambassador Posts: 11,122   +982

    These HOLY wars 'twix the big name players is childish. Along this same line is Apple recanting on Google Maps running on the iPhone 5 (technical issue uncovered due to infighting). Sullied the image of both companies IMO.

    For anyone that has migrated from one email service to another, things like Syncing Contacts was a chore. The worst case I've seen was moving off Verizon - - there is no way to capture or download the contacts at all.

    The lesson to be learned is to EXPORT your email contacts periodically; formats like VCF and CSV are most common and there are tools for converting one to the other.

    Remember: If it's not on YOUR PC, then you don't own it :(
  22. complexxL9

    complexxL9 TS Booster Posts: 50   +7

    Ok first google apps, now this - best time to move to
    I think I will be migrating my personal mail just because I don't like the way this is going.
  23. meckennedy

    meckennedy TS Rookie

    Since Google has ended Sync, I can't even open Outlook. It's on my personal computer. Now what? Are my only options Gmail or
  24. Red Rock

    Red Rock TS Rookie

    Agree that this sucks.

    But moving forward, I depend on syncing between Oulook contacts and calendar, and gmail that runs on my Android phone. Very, very important to have this. What to do now?

    Non-technologist here, so mea culpa. Advice welcomed.

    sami_iskandrani likes this.
  25. sami_iskandrani

    sami_iskandrani TS Rookie

    I am the same too!

    Anyone has a solution please share it with us. How to sync Outlook and Google contacts and Calendar.


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