Google redirect virus

By RickM24
May 16, 2012
  1. I've joined the crowd of users who have this problem. I'm pretty technical, and have run thru a lot of the suggestions on the site, with no luck. Win XP Dell laptop. Upon bootup (normal start), The error titled Symantec AntiVirus: VP Tray.exe - Ordinal Not Found, with the text The ordinal 1109 could not be located in the dynamic link library WSOCK32.dll. This error has an OK box, and repeats 3-4 times, then is gone.

    I run Symantec Antivirus 2006 v10.1.6.6000 and it updated daily; full scan found no problems.

    Malware log:

    Malwarebytes Anti-Malware (Trial)
    Database version: v2012.05.15.05
    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    rmiller :: D6SKJK1 [administrator]
    Protection: Enabled
    15/05/2012 9:06:07 PM
    mbam-log-2012-05-15 (21-06-07).txt
    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 251371
    Time elapsed: 7 minute(s), 1 second(s)
    Memory Processes Detected: 0
    (No malicious items detected)
    Memory Modules Detected: 0
    (No malicious items detected)
    Registry Keys Detected: 0
    (No malicious items detected)
    Registry Values Detected: 0
    (No malicious items detected)
    Registry Data Items Detected: 0
    (No malicious items detected)
    Folders Detected: 0
    (No malicious items detected)
    Files Detected: 0
    (No malicious items detected)

    Your help is much appreciated!

  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Welcome to TechSpot Rick- I'll be glad to help you.

    Please follow these steps for the additional scans: Preliminary Virus and Malware Removal.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.

    Once I review the logs and see what's on the system, I will direct you to the next step.
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't follow directions given to someone else
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    Threads are closed after 5 days if there is no reply.
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