GPU Upgrade

333robbie333

Posts: 18   +2
Hi

I recently upgraded to a GTX 780ti from a GTX 670. Now in games I get an error message saying the following: "directx function getdeviceremovedreason failed with dxgi_error_device_hung". I have searched a lot of fixes online, but none are working.
Here are my basic PC specs:
I5-4460
Gigabyte GTX 780ti (Model no: GV-N78TOC-3GD).
EVGA 500W PSU

Originally everyone said that the card is overheating, so I should lower my clock speeds to what a standard 780ti would have been out of the box. (I have a factory overclocked card).
That didn't work, so I contacted the guy who sold it to me and he said that my Power Supply Wattage is insufficient.
I checked my PSU requirements on Seasonic's website and the results are as follow:
Load wattage: 493W
Recommended PSU wattage: 543W

So I am kindly asking you professionals out there for advice. Should I buy a better PSU (Because I can't really afford one at the moment). Or is there another possible cause for the issue?

Thanks in advance! :DIMG-20180426-WA0027__01.jpg
 
Hi It's been my experience that such errors may be due to low power, IMHO. Anyone correct me on this if I'm wrong. I would suggest a PSU of at least 600W, although it doesn't hurt to have a little extra. I would recommend a Thermaltake ToughPower 80+ Gold 750W PSU (around $90) but that depends case space.
 
I know I am late to this thread but I agree with Silverbeard. A PSU that provides a little more wattage is the way to go.
 
Hi everyone!

Thanks for the opinions, I bought a 735W PSU and it seems the problem is now fixed.

Thank you all so much!

PS. Can a mod please mark this thread as solved?
 
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