Solved Have I got an infection

[MPGeezer]

For your info I get a lot of 'Windows No Disk' errors popping up that I have to keep clearing

 

[MPGeezer]

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
avast! Free Antivirus
iPod Reset Utility
```````````````````````````````
Anti-malware/Other Utilities Check:
Ad-Aware
Malwarebytes' Anti-Malware
CCleaner
Java(TM) 6 Update 26
Java(TM) 6 Update 3
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Out of date Java installed!
Adobe Flash Player 10.1.53.64
Adobe Reader X (10.1.0)
Mozilla Firefox (x86 en-GB..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Alwil Software Avast5 AvastSvc.exe
Alwil Software Avast5 avastUI.exe
``````````End of Log````````````

 

[Broni]

Uninstall:
Java(TM) 6 Update 3
Java(TM) 6 Update 4
Java(TM) 6 Update 5
Java(TM) 6 Update 7

 

[MPGeezer]

Ok will do ... cant get the ESET scan to run .. just opens an empty pop up window and hangs at that

Jason

 

[MPGeezer]

Sussed it ... closing Chrome and using IE

Will do scan after I have deleted the Java Updates

 

[Broni]

OK................

 

[MPGeezer]

The scan took forever and was interrupted by one of my daughters so I restarted it.
It had found 2 infections before that and then found the 3rd that you see in the log.

The other two are as follows {from the Quarantine list}

H:\Documents and Settings\Owner\My Documents\Downloads\Setup_FreeBurnerN.exe

and

F:\Odds and sods\apex-video-converter-free.exe


I haven't used Ashampoo for a few weeks, not sure about the FreeBurnerN and the apex video converter I tried to used about a week ago but it crashed.

 

[MPGeezer]

Slight amendment .. I didnt use apex video converter it was another program that crashed {anyvideo converter} so that was a red herring i'm afraid.

What do you think I should do now.

Also is it ok to close ESET

Jason

 

[Broni]

Yes, you can close Eset.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[MPGeezer]

Hello again.

Many thanks for all your help.

I have deleted all the logs and programs used except SuperAntiSpyware I will keep that running, unless you advise otherwise.

I have as yet not tried Malwarebytes as if that again doesnt work I will probably pull my hair out.

Thanks again for all your time.

Jason

 

[Broni]

You're very welcome

If you still have problems with MBAM I suggest you ask at their forum: http://forums.malwarebytes.org/