Heavy.com is ruining my life.

[erinzilla]

Well, not my life, maybe. But certainly my computer. It's completely disabled from the pop-ups... I keep freezing up or spending all of my time closing windows. My task manager no longer opens. I constantly hear advertisements for pop-ups that aren't visible. I keep running Spybot, AdAware.. anything.. but it's making it worse. So here's my hijack this log if anyone wants to take a crack at it...




HELP!!!!

Thanks,
Erin.

 

[N3051M]

Sad to say, your HJT log is full of crap (in the warez way )

Have a read of this, if not already done so:
Follow these instructions BEFORE posting your HJT log.

You might want to first run an antivirus and firewall program to help you remove these nasties and help keep you protected. Some recomended ones are AVG Free for the AV and either ZoneAlarm FREE or Kerio Personal as your Firewall.

Post back your new HJT as a .txt or .log attatchment please.

 

[howard_hopkinso]

Hello and welcome to Techspot.

Your system is riddled with nasties and you`re not running any antivirus or firewall software. This is a huge security risk.

Download and install the free AVG or Avast antivirus programmes and either the free Zonealarm or Kerio firewall programmes. You can get them HERE, HERE, HERE and HERE.

Install whichever firewall you chose, followed by whichever antivirus programme you chose. Reboot your system the required number of times. Run the antivirus updates.

Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as an attachments into this thread, only after doing the above.

Regards Howard :wave: :wave:

This thread is for the use of erinzilla only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[erinzilla]

okay, round 2

I did all the steps except for the Spyware-S&D would not install properly. But after running ZoneAware, AVG and AdAware, this is what I've come up with...

 

[howard_hopkinso]

Your system is still riddled with nasties and you haven`t followed the instructions properly in this thread HERE.

Go back to the above thread and follow all the instructions exactly.

Post fresh HJT and AVG-Antispyware logs as attachments into this thread, only after doing the above.

Alternatively, if you don`t want to do that, you can simply reformat and reinstall from scratch. That would get rid of your virus/worm/spyware problems.

Regards Howard

This thread is for the use of erinzilla only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.