HEEEELP! My computer locks, the sound loops and I don't have much hair left..

By Pseudonymn ยท 18 replies
Mar 28, 2004
  1. Hello everyone. This is probably old news. But then, so is my computer... relatively speaking. :rolleyes:

    Anyhow, as inferred by the subject of this post, I've been having chronic problems with computer lockups and looped sound when playing games (FPS's especially). I've just kinda put up with it over the years since I bought my PC, but lately the frequency of it all has gotten intolerable. Maybe the rise in frequency is due to the games that I've started playing (Jedi Academy and AVP2 mostly) but I wouldn't know for sure.

    I've searched mountains of forums and knowledge bases alike for a solution and have attempted every one that I felt was relevant. But none seem to have worked except to give me a false sense of security for a time until *tschxzzzz* *BEEEEEEEEeeeeee....* and I find myself pulling out wads of hair in a fit of delusional rage. I need help before my family decides to have me committed. :eek:

    From DXDIAG, here are my system specs:
    System Information
    Operating System: Windows XP Professional
    Language: English (Regional Setting: English)
    BIOS: Award Medallion BIOS v6.0
    Processor: AMD Athlon(TM) XP1700+, MMX, 3DNow, ~1.5GHz
    Memory: 768MB RAM
    DirectX Version: DirectX 9.0b (4.09.0000.0902)
    Display Devices
    Card name: NVIDIA GeForce2 MX
    Manufacturer: NVIDIA
    Chip type: GeForce2 MX/MX 400
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0110&SUBSYS_88261462&REV_B2
    Display Memory: 64.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0010.5216 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/6/2003 14:16:00, 4246528 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/6/2003 14:16:00, 1550043 bytes
    Sound Devices
    Description: SB Live! Wave Device
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80641102&REV_07
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: emu10k1m.sys
    Driver Version: 5.12.0001.3300 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/12/2002 09:46:06, 284288 bytes
    Other Files:
    Driver Provider: Creative
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 5000, 100000
    Static/Strm HW Mix Bufs: 64, 62
    Static/Strm HW 3D Bufs: 64, 62
    HW Memory: 0
    Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK

    I hope that's enough information... By corollary, I hope that's not too much :D

    Thanks for your time!
  2. snowman

    snowman TS Rookie Posts: 183

    if anything is lacking there i would say its the video card. may want to upgrade to a newer card, say a geforce 4 ti 4200 or a an ati 9500 or 9600 pro. you can find them for about $130 or close to that. www.newegg.com
  3. Masque

    Masque TechSpot Chancellor Posts: 1,058

    If you can temporarily replace your SB Live sound with another, I'd take a close look at that. It's been known to have issues with some chipsets. What motherboard are you running on that system?
  4. Pseudonymn

    Pseudonymn TS Rookie Topic Starter

    Sorry. I forgot to mention that one. Its an ASUS A7A266.
  5. BrownPaper

    BrownPaper TS Rookie Posts: 407

    do you get these lockups and screeching beep in music applications such as winamp? try to raise you pci latency to 32 or 64 in the bios. an audigy in my other computer had that problem with my crummy old dell.

    also try to see if you still crash with you soundcard disabled.
  6. Pseudonymn

    Pseudonymn TS Rookie Topic Starter

    OK here's what I've done so far. I've uninstalled and reinstalled my drivers with the most recent updates. I've updated my BIOS, and changed the pci latency to 64 from 32. I haven't as yet disabled the sound card outright although I have tried disabling some of its advanced features (EAX and etc). All to no avail so far.

    As an aside, in the recent past, this has been only a minor problem. It would happen once a month, maybe here and there. Hence, I thought it was something that I could live with. Lately however, since I bought and have been playing SW Jedi Academy online, I find that I have to reset my computer up to a dozen times per day! On my ADSL connection, is it possible that my NIC is the suspect device? But then I can play other games like AvP2 with relative impunity... :suspiciou

    EDIT: I disabled my sound card to no effect. The system still halts(presumabley, the sound would have looped also had the sound board been enabled).
  7. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Well if these things happen with Jedi Academy, how about searching for patches for the game?

    It's not always hardware's fault ;)
  8. Pseudonymn

    Pseudonymn TS Rookie Topic Starter

    Actually, playing online reuires the latest updates for the game. In any case, SW JA is not the only game to display these symptoms... It just happens to be the game that I've been playing the most lately... :p Nevertheless, it does manifest these symtoms at a higher frequency than the other games I've played in the past.

    I thought that I had the problem licked last night when, after clean sweeping my audio drivers and tweaking the EAX setting son my SB Live!, things seemed to run alot smoother and I was able to play JA to my heart's content with no interuptions. It was my brother while he was playing AvP2 that the problem raised its ugly head again... :dead: ARGH!
  9. Brighter Hell

    Brighter Hell TS Rookie Posts: 44

    What's your CPU temperature at when the system's freezing? I've been having the same problem on a similar system, and I think I've got it pretty much licked. Your CPU might be getting too hot. I got some thermal paste for my CPU and the temp dropped by 10 C. Check out my thread in the Cooling and Modding section.
  10. Charles Hammond

    Charles Hammond TS Rookie Posts: 59

    Sound Looping is often the Sound Card or the drivers. Might try to download new drivers.
  11. pagerwho

    pagerwho TS Rookie

    Soundblaster Live!

    SoundBlaster Live! has some serious issues. I would recomend trashing the card and buying a replacement. I had issues with that card within XP, random volume lowering, and other assorted annoying crap. Trash the card, and buy a new one.
  12. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +422

    Do any errors show up in the Event Viewer?
  13. Morphy

    Morphy TS Rookie

    I have the same problem i have tried just about everything: power shortage, temperatures, spyware/virus', background applications, drivers, cleaning dust, changing RAM, changing the PCI slot of sound card (ive heard the higher it is the more the SBLive likes it). The event viewer shows nothing.

    thing is after i do something it sometimes seems to sort itself out for a while and i can play happily. then up to a month later the problem returns to haunt me.

    my specs:
    AMD Barton 2800
    512mb DDR 333mhz
    Radeon 9800 Pro, on Omega drivers
    SBLive! 5.1 sound card

    this big eye oppener is the SBLive which you also seem to have so it looks like as some ppl have mentioned before that it need changing.
    i havnt had chance to test this as i havnt been able to get me hands on another sound card for long enough to ensure the problem has gone as it has a tendancy to return when i think everything sorted.

    thing is there are no problems whatsoever whilst still in windows with winamp or whatever just when i run games.

    let me know of any developments
  14. sciencemaster91

    sciencemaster91 TS Rookie

    same problemm

    I've been getting the same problem and I have no idea what's going on.. I've tried all thermal and driver comments suggested here... i even hired a technician to come and see if anything was wrng with the system.. he couldn't find anything... HELP

  15. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    I've ran soundblaster for years on different systems with no problems. I even recycled it to a newer computer that had onboard sound because I have digital speakers. I still don't have any problems.
  16. MattMart

    MattMart TS Rookie

    Strangly enough I have been having the same sort of problem with Guild Wars and I have a Soundblaster Live as well...long beeping sound and everything locks up...It also happened once while streaming video...

    nothing in event viewer...
  17. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    I solved my Guild Wars sound problems by moving the "Sound Quality" slider to minimum in options and disabling "3D Audio Hardware".
  18. MattMart

    MattMart TS Rookie

    I solved my problem!!!!
    I did it by installing a vcool pci fan below my video card....worked like a charm!
  19. Graeme111

    Graeme111 TS Rookie

    I'm getting this problem too - its definetly the graphics card - temp skyrockets when I use graphical apps also resulting in jam and sound loop.

    My card is a 7800GT however so sending it back as faulty.

    This ties in with matts problem so anyone else suffering should run a game windowed and keep a graphics card temp monitor up - will let you know if this is the problem.
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