Build a PC HELP!! Logitech quickcam

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hey, I just got this new logitech quickcam and it wont let me take a picture.. I can use the quick capture but whenever i try to take a picture it says:

unable to save picture to "".

I keep trying to access "My logitech pictures" but it says:

explorer.exe has generated some errors and will be shut down my windows.

i downloaded the latest support and reinstalled the camera.

what should i do? :(
 
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