Help! spyware threat

By alissa126
Nov 1, 2007
  1. I have no idea how to remove this virus I've tired many different removal tools

    Can anyone help and give me step by step directions. I don't understand computer stuff.

    I keep getting:

    a windows security alert saying Warning! Pot entail Spyware Operation
    pop ups
    my back ground is black and saying warning spyware detected on your pc
    my control panel is missing
    i can't change my registry keys

    even when i go into safe mode under admin it will not let me do anything

    PLEASE HELP i am at a loss

    thank you
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as Attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :wave: :wave:

    This thread is for the use of alissa126 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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