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Help with PC connecting to Apple network

By ntoren ยท 9 replies
Aug 31, 2009
  1. I have an old Toshiba tank of a laptop that's running XP. Just rebooted after it sitting dormant for months and am having trouble connecting to the wireless network our neighbor hosts for our two apartments. I have a password that works fine for my two Macs but am running into issues with the Toshiba. I believe her wireless router is an Apple brand.

    Looking into the Wireless Network Connection Properties, I see the network I'm usually on. Connection status shows "limited or no connectivity", 66 packets sent, 0 received. Clicking the network properties I pull up a new window with three 3 tabs, Association, Authentication, and Connection. On Assoc tab I see a field for the network key and field to confirm it. When I enter the usual, I get a warning, "The network password needs to be 40bits or 104bits depending on your network confirguration. This can be entered as 5 or 13 ascii characters or 10 or 26 hexadecimal characters." The password I have used on the Macs is 15 characters long.

    When I try to Repair the connection, it goes through the following: "Disabling the wireless network adapter" then "Renewing your IP address". Fails becasue it cannot complete the second task. Network details provides the following: I have a Physical Address, IP Address 169.xxx.xxx.52 and Subnet Mask but no Default Gateway, DNS server or WINS server, whatever they are. Those last three are blank.
  2. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    should make no difference at all
    that sounds like a WEP key; you should at least be using a WPA or WPA2 encryption 'passphrase'
    don't do that on a WiFi connection
    which means your wired NIC connection is still active and it needs to be disabled if you want a WiFi connection
    because you're RENEWing the wired and not the WiFi and the wired is not connected
  3. ntoren

    ntoren TS Rookie Topic Starter Posts: 19

    Thanks, jobeard.

    1. Would you recommend disabling the LAN connection? Have done that and no change.

    2. On your rec that we should be using WPA encryption do you mean I should be using one in general or this is required to connect in this instance?
  4. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    if you intend a WiFi connection; yes, otherwise disable WiFi if you want a wired connection (which is the only one that can be REPAIRED
    in general; WEP has been cracked long ago and it can be done in just seconds!
  5. ntoren

    ntoren TS Rookie Topic Starter Posts: 19

    Any more suggestions? As I read your message I'm only noting a suggestion to disable the wired option which has not seemed to do the trick. Many thanks.
  6. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    what's the symptom now that you're not using /release, /renew or repair ?

    I would DISABLE encryption for the short term and get the connection to work;
    then go back and enable WPA and set a new passphrase.
  7. ntoren

    ntoren TS Rookie Topic Starter Posts: 19

    symptom now is that I still cannot access the internet. Firefox/IE tells me I'm not connected to the internet. Even though after entering an IP address on the laptop of 192... I have "Very Good" connectivity. However, still only sending packets, not receiving any.

    Is the disabling of encryption done from my laptop, or my neighbor's computer who set up the wireless router? I am hesitant to ask her to adjust the settings on the router if it can be helped as I would rather not inconvenience her. Or if it can be done from my computer then great, please instruct in more detail. Many thanks!
  8. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    huh? On a WiFi connection, you should not set the IP address but it should be acquired with the connection. What changed?
    get me this information:
    connect as best you can
    then get a command prompt (run->cmd) and enter
    ipconfig /all >mytcp.txt
    now follow-up to this post and attach the mytcp.txt file
    forget it then -- if it's not yours then you have no control over it.
  9. ntoren

    ntoren TS Rookie Topic Starter Posts: 19

    See attached. FYI, the values for the IP address, subnet mask, default gateway and DNS servers are the same that I entered manually. Maybe they were automatically generated and are equivalent to those I entered manually.
  10. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    the gateway address can NOT be the same as your IP address
    IP Address. . . . . . . . . . . . :

    Subnet Mask . . . . . . . . . . . :

    Default Gateway . . . . . . . . . :

    DNS Servers . . . . . . . . . . . :​
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