Hi please help with sony vivoPCV-RX370DS

By jd300 ยท 6 replies
Mar 12, 2008
  1. hi i bought this computer for a family member and trying to troubleshoot and hopefully with some help be able to help a family member upgrade from his gateway
    p3 400 mhz

    ok it came with no hard drive
    i am getting one as we speak
    can a computer turn on and display general info with no hd? or if i get a hd do i have flas bios ? here is the linky to sony site


    also i noticed it has this video card instead of the listed on the site


    basically i am at this point going to get hd tommorow, it powers up and seems fine
    i get a blank monitor screen , is that because i do not have a hd ? or might it be video problem , or is there a way to some basic troubleshooting at this point ?

    any and all help greatly appericated
  2. jd300

    jd300 TS Rookie Topic Starter

    please if need i will paypal someone to help me get it up and running
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    When you get the hard drive you will have to boot the computer from a CD with the Operating System like XP Professional, to install the operating system on the new drive before you can use it
  4. jd300

    jd300 TS Rookie Topic Starter

    it has to have a hard drive to display any info ?
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If you get absolutely nothing on the monitor, it has nothing to do with the hard drive. Does the motherboard have on-board or on-chip video? If it does, you might be able to unplug the computer and remove the motherboard battery for a few minutes. Put the battery back in and power up the computer. If you still get no video, the motherboard might be bad
  6. jd300

    jd300 TS Rookie Topic Starter

  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    If you have no video at all, what makes you think that the video card is working? Do you have video or not?
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