Hijack Log

[meiling2086]

New here. Just encountered the whole "warning spyware" desktop problem. I need to make sure I got this right.

Oh and one thing while I'm here: since it has happened I've followed the stickies (i.e., getting rid of spysherrif, and the long sticky with hijack this). But now this small icon [a red (X) ] keeps saying my computer is infected on the Quick Launch. Will that disappear once I fix from Hijack? Just a query.

 

[howard_hopkinso]

Hello and welcome to Techspot.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


Boot into safe mode, under your normal user name. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programme in your control panel and uninstall anything to do with(if there).

Loop

Close control panel.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

xpupdate.exe
pnhe1.exe

Close task manager.

Run HJT with no other programmes open(except notepad).Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {2170A01D-54FE-744A-36C5-DB648ED31D6F} - C:\WINDOWS\mivum1.dll (file missing)

O3 - Toolbar: Loop toolbar - {3ea45d8a-303d-4154-821f-1af4865df7b4} - C:\Program Files\Loop\tbLoop.dll

O4 - HKLM\..\Run: [pnhe1.exe] C:\WINDOWS\TEMP\pnhe1.exe

O4 - HKCU\..\Run: [Windows update loader] C:\Windows\xpupdate.exe

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Windows\xpupdate.exe
C:\WINDOWS\TEMP\pnhe1.exe
C:\Program Files\Loop

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log and let us know how your system is running.


Regards Howard :wave: :wave:

This thread is for the use of meiling2086 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meiling2086]

Thank you so much! System's up and running, and that little annoying icon has disappeared.

To think, this is the second time I've encountered this pest.

Again, thanks for the help.

 

[howard_hopkinso]

Your HJT log is clean.

The reason you keep getting infected is two fold.

First, you`re running a completely unpatched version of Windows. This is a hugh security risk.

You should run Windows updates and install at least service pack 1 and preferably service pack 2.

Second you are using Symantec/Norton crapware. You`d be much better off getting the free AVG antivirus programme and the free Zonealarm firewall from HERE and HERE.

Then, disconnect from the net and uninstall that Symantec/Norton crap from add remove programmes in your control panel. You may have to uninstall it in several pieces rebooting your system inbetween. Once it`s fully uninstalled, install Zonealarm, followed by AVG and reboot your system. Reconnect to the net and run the AVG updates.

Your system will be a lot safer if you do the above.

Regards Howard

This thread is for the use of meiling2086 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meiling2086]

Thanks again! My computer's running much smoother.

I hate to be a bother though, but I've got another HJT log I need looked at. I've got two computer's, and now I've kind of turned a bit obsessive about the whole virus thing. (I don't want another reformat again).

May you have a look please?

Thanks again.

 

[howard_hopkinso]

Wow, that system is riddled with nasties.

First go HERE and follow the instruction for removing Aurora/Nailfix.

Then, go HERE and follow the instructions exactly.

Post a fresh HJT log, only after doing the above.

Regards Howard

This thread is for the use of meiling2086 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meiling2086]

Well, try as I might, I think I've gotten a majority out of the way. I've got both the Ewido report and Hijack This log. Thanks for your time and help.

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


Boot into safe mode, under your normal user name. See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

Viewpoint\Viewpoint Toolbar

Close control panel.

Click start/run and type services.msc into the run box and press the enter key.

When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

Microsoft AUT Update

Close the services window.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

~D3D8.tmp.exe
p_981116.exe
MSlti32.exe
hmhkzhc.exe
ABoxInst_int12.exe

Close task manager.

Run HJT with no other programmes open(except notepad).Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O2 - BHO: Root.CERT - {D6EAC4ED-2842-4FB6-A8B4-B1A300A1F2F9} - C:\DOCUME~1\ALLUSE~1\APPLIC~1\root\root.dll

O4 - HKLM\..\Run: [D4A3E7A6] C:\WINDOWS\TEMP\~D3D8.tmp.exe

O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A

O4 - HKLM\..\Run: [Microsoft AUT Update] MSlti32.exe

O4 - HKLM\..\Run: [rrieyyd] C:\WINDOWS\System32\hmhkzhc.exe r

O4 - HKLM\..\RunServices: [3049FB50] C:\WINDOWS\TEMP\~D3D8.tmp.exe

O4 - HKLM\..\RunServices: [Microsoft AUT Update] MSlti32.exe

O4 - HKCU\..\Run: [Microsoft AUT Update] MSlti32.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.217/ABoxInst_int12.exe

O16 - DPF: {0D62A517-E7C6-4E1F-A577-07D4AC549A48} - http://advnt01.com/dialer/int_ver32n.CAB

O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://locator1.cdn.imagesrvr.com/sites/errorsafe.com/www/pages/scanner/ErrorSaf eFreeInstall.cab

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Program Files\Viewpoint
C:\WINDOWS\TEMP\~D3D8.tmp.exe
C:\WINDOWS\System32\hmhkzhc.exe
MSlti32.exe Search your system for this file and delete all instances of it.

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log and let us know how your system is running.


Regards Howard

This thread is for the use of meiling2086 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[meiling2086]

Again, thank you for your expertise. My system's running smoother, and it's not so stressful as before (even though it's an old computer).

Hopefully all the baddies are gone.

 

[howard_hopkinso]

Your HJT log is now clean.

I noticed, you`re running a completely unpatched version of Windows.

This is a hugh security risk.

Now would be a good time to run Windows updates and install at least service pack 1 and preferably service pack 2.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of meiling2086 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.