Hijacked but MBAM crashing

By freakinshnazzle ยท 6 replies
Jan 5, 2010
  1. Hi,

    I've been given a friends computer to clean up and have now run through the 8 step preliminary virus removal process as mentioned here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

    The logs are attached and I would really appreciate any help with removing whatever other nasties may be lurking on the machine.

    One other problem is that I am unable to remove 22 detected bugs found with Malwarebytes anyi malware. When I click remove it tries to quarantine the files but freezes immediately on a registry key. I have tried to remove only certain files at a time but the same result has me stumped.

    Thanks for any help offered.

    sniper jack

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Remove/fix these entries in the hijackthis log:
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZKman000
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    Run the ESET scanner:
    ESET On-Line Scanner

    Post the 3 logs fresh using the 8-Step Instructions once more
  3. freakinshnazzle

    freakinshnazzle TS Rookie Topic Starter

    More virus checks completed


    I deleted the keys as suggested and ran eset nod 32. This only cleared up one extra file. I have now run the Ccleaner and run the three logs once more. These are attached.

    Malwares antimalware is still finding about 24 issues but still when i try to remove them the program just freezes. Any suggestions here would be helpful.

    Many thanks

    Attached Files:

  4. freakinshnazzle

    freakinshnazzle TS Rookie Topic Starter

    Hi peeps,

    Any help on this would be useful. Once I get this machine up and running i'll be using audio apps on it without any computer connection. I just need the machine clean as it's a good few years old now.

    many thanks
  5. freakinshnazzle

    freakinshnazzle TS Rookie Topic Starter

    Any help on this is greatly appreciated guys. Please could someone look at my hijack log and suggest which keys to remove.

    many thanks.
  6. freakinshnazzle

    freakinshnazzle TS Rookie Topic Starter

    Bump...Hey guys don't give up on me yet.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Take action on the mbam findings if you can. They need to be deleted
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