hijackthis check please help

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wolfpack95

please help. my wife's computer is in pop-up hell. thanks.


Logfile of HijackThis v1.97.7
Scan saved at 10:29:13 AM, on 9/5/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4serv.exe
C:\WINNT\System32\ltmsg.exe
C:\WINNT\System32\S3Tray2.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\System32\PRPCUI.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\RunDll32.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\PROGRA~1\IOMEGA~1\directcd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\WINNT\dhbrwsr.exe
C:\Program Files\WhenUSearch\Search.exe
C:\WINNT\System32\hzemdl.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\PROGRA~1\Web Offer\wo.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\WINNT\dhsvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\RECOMM~1\v15\rh.exe
C:\WINNT\System32\batmeter.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=5.5&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O1 - Hosts: 12.129.205.209 auto.search.msn.com
O1 - Hosts: 12.129.205.209 ieautosearch
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINNT\System32\ATPART~1.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
O2 - BHO: Recommended Hotfix - {0421701D-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Recommended Hotfix - 421701D\v15\RH.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINNT\System32\nvms.dll
O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINNT\System32\mscb.dll
O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin\apuc.dll (file missing)
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - C:\WINNT\dealhlpr.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\System32\msbe.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINNT\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [DealHelperUpdate] C:\WINNT\DHUpdt.exe
O4 - HKLM\..\Run: [DealHelperBrwsr] C:\WINNT\dhbrwsr.exe
O4 - HKLM\..\Run: [WhenUSearch] "C:\Program Files\WhenUSearch\Search.exe"
O4 - HKLM\..\Run: [rugfelezqpe] C:\WINNT\System32\hzemdl.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [rasauto] C:\WINNT\System32\rasauto.exe
O4 - HKCU\..\Run: [batmeter] C:\WINNT\System32\batmeter.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwhc.ops.placeware.com/etc/place/HOTEL/SCHpws-c2/5.1.5.222/lib/quicksilver.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
newer hijackthis log

Have removed some stuff and seem to be moving in the right direction. Anything else look questionable? Thanks in advance for any assistance.



Logfile of HijackThis v1.97.7
Scan saved at 2:33:41 PM, on 9/5/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4serv.exe
C:\WINNT\System32\ltmsg.exe
C:\WINNT\System32\S3Tray2.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\System32\PRPCUI.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\RunDll32.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\PROGRA~1\IOMEGA~1\directcd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\WINNT\dhbrwsr.exe
C:\WINNT\System32\hzemdl.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\PROGRA~1\RECOMM~1\v15\rh.exe
C:\WINNT\dhsvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe
C:\WINNT\System32\batmeter.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=5.5&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O1 - Hosts: 12.129.205.209 auto.search.msn.com
O1 - Hosts: 12.129.205.209 ieautosearch
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINNT\System32\ATPART~1.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
O2 - BHO: Recommended Hotfix - {0421701D-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Recommended Hotfix - 421701D\v15\RH.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINNT\System32\nvms.dll
O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINNT\System32\mscb.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\System32\msbe.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINNT\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [rugfelezqpe] C:\WINNT\System32\hzemdl.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [rasauto] C:\WINNT\System32\rasauto.exe
O4 - HKCU\..\Run: [batmeter] C:\WINNT\System32\batmeter.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwhc.ops.placeware.com/etc/place/HOTEL/SCHpws-c2/5.1.5.222/lib/quicksilver.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 
Welcome to TechSpot

You have a load of ad/spyware.
Run Adaware and Spybot (do a web-update first).
Let them remove all that they find.

After that:

Unless already removed by Adaware or Spybot, let HJT remove them.

C:\WINNT\system32\regsvc.exe
Switch this (remote registry) Service off and then DISABLE

Unless you know these programs (TV Media, Configsave), uninstall them.

Also uninstall the free popupstopper. Instead, download and install the free
Mozilla Firefox. This has an excellent built-in popup stopper.
Stop using Internet explorer, except for updating Windows.

The following are all suspect:
------------------------------
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\WINNT\dhbrwsr.exe
C:\WINNT\System32\hzemdl.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\PROGRA~1\RECOMM~1\v15\rh.exe
C:\WINNT\dhsvr.exe

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINNT\System32\ATPART~1.DLL
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINNT\bxxs5.dll
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINNT\localNRD.dll
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINNT\systb.dll
O2 - BHO: Recommended Hotfix - {0421701D-CF13-4E70-ADF0-45A953E7CB8B} - C:\Program Files\Recommended Hotfix - 421701D\v15\RH.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINNT\System32\nvms.dll
O2 - BHO: (no name) - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINNT\System32\mscb.dll
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\System32\msbe.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINNT\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [rugfelezqpe] C:\WINNT\System32\hzemdl.exe
O4 - HKLM\..\Run: [conscorr] C:\WINNT\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINNT\wupdt.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [rasauto] C:\WINNT\System32\rasauto.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwhc.ops.placeware.com/etc...quicksilver.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/...ash/swflash.cab
 
still have an extra search bar showing up

Thanks for your help so far but still having a problem. I've followed your instructions but after about an hour of use (after clicking on a link) I see this extra search bar show up. After running HJT again, I fix what I think is the offender (www.websearch.com) but it eventually comes back. I also think it makes IE unstable.

BTW, she uses Citrix so I think that accounts for the "CSS" and "ConfigSafe" references below.

I would switch to Foxfire as my browser but it's my wife's work computer and I'm not sure if her IT dept would support it.

Also. don't understand this part:
C:\WINNT\system32\regsvc.exe
Switch this (remote registry) Service off and then DISABLE

Thanks a lot for your assistance.

--------------------------------------------------------------------------------
Logfile of HijackThis v1.97.7
Scan saved at 12:47:01 PM, on 9/6/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4serv.exe
C:\WINNT\System32\ltmsg.exe
C:\WINNT\System32\S3Tray2.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\System32\PRPCUI.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\RunDll32.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\PROGRA~1\IOMEGA~1\directcd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\BPUtilities\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINNT\System32\batmeter.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50168
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=5.5&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50168
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50168
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [batmeter] C:\WINNT\System32\batmeter.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
 
First of all, welcome to Techspot. :)

To disable Remote Registry, do this:

Goto the control panel from the start menu. Look for administrative tools. (If you don't see it, on the left side click on "Classic View".)

In administrative views, select services. In the resulting screen, scroll to the line that says "Remote Registry". Left click once on it, then right click on it and select properties. Select Stop. Then change the startup type to Disabled.

Now, I'd also suggest having HiJackThis fix the following lines:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50168
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50168
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50168
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\Program Files\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll



Restart the system after fixing these, then rerun hijack this, and post those logs.
 
TVMedia entries keep returning after HJT run

Thanks for the welcome and all the help! I disabled remote registry services however the "TVMedia" entries keep returning after I try to fix them with HJT.

Question: I usually surf the net using a profile that DOESN"T have administrative priviledges however on this computer, my wife has one profile for everything (which has admin priv). Does this make her system more vulnerable?

Thanks again.

__________________________________________
Logfile of HijackThis v1.97.7
Scan saved at 9:13:07 PM, on 9/8/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Navnt\defwatch.exe
C:\PROGRA~1\Navnt\rtvscan.exe
C:\WINNT\System32\QCONSVC.EXE
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4serv.exe
C:\WINNT\System32\ltmsg.exe
C:\WINNT\System32\S3Tray2.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINNT\System32\PRPCUI.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\WINNT\System32\RunDll32.exe
C:\PROGRA~1\Navnt\vptray.exe
C:\PROGRA~1\IOMEGA~1\directcd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\WINNT\System32\batmeter.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\BPUtilities\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [tourpath] regedit /s c:\winnt\tour.reg
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [QCTRAY] C:\PROGRA~1\ThinkPad\CONNEC~1\Qctray.exe
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [ConfigSafe] C:\CFGSAFE\NTFSCLUP.EXE
O4 - HKLM\..\Run: [CSScheduleCheck] C:\CFGSAFE\SCHWIZEX.EXE -CHECK
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\Navnt\vptray.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\IOMEGA~1\directcd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [Dell AIO Printer A960] "C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe"
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [batmeter] C:\WINNT\System32\batmeter.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
 
Well.. ANY administrator account can be a vulnerability in the hands of someone competent, or incompetent, enough. In this case, it's certainly possible that your wife innocently visited a website, and you ran into trouble. Frequently, however, Windows normal users have enough privledges to allow spyware to install, sadly.

Also, if your wife has been impacted by the spyware, she may have hooks in her personal profile which are reinstroducing spyware to the machine. To be safe, try cleaning her account as well.

Now, to remove TV Media, remove both:
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
And BOTH of the two entries:
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

You can also look in add/remove programs for this TV Media stuff.
 
Another bad dog is this:
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

to remove/stop it see here:
http://www.help2go.com/modules.php?name=News&file=article&sid=211


O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

When you right-click on the Winzip-Quickpick in the Systray, you can permanently disable that by selecting Exit. It only burns up resources unnecessarily.
 
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