hijackthis log

[adambcohen]

I have a client who has a dell deimension and I have ran the spyware and antivirus programs. He is still having issues on how slow his computer is running. Here is his hijackthis log. If somone could take a look at it that would be great. Thank You
Adam Cohen

Logfile of HijackThis v1.99.1
Scan saved at 7:32:35 PM, on 7/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
E:\Program Files\Alwil Software\Avast4\ashServ.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
E:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Viewpoint\Common\ViewpointService.exe
E:\WINDOWS\System32\vssvc.exe
E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
E:\Program Files\Alwil Software\Avast4\ashWebSv.exe
E:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
E:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
E:\Program Files\Print Server\PTP\PSDiagnostic.exe
E:\Program Files\HP\hpcoretech\hpcmpmgr.exe
E:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
E:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
E:\Program Files\CardScan\CardScan\CardScanAgent.exe
E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
E:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
E:\Program Files\Palm\Hotsync.exe
E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
E:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
E:\WINDOWS\system32\WgaTray.exe
E:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
E:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
E:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
E:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
E:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBOID.EXE
E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPBPRO.EXE
E:\WINDOWS\system32\HPZinw12.exe
E:\WINDOWS\system32\HPZipm12.exe
E:\Documents and Settings\owner\Desktop\HIJACKTHIS\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.starware.com/dp/startpage?src_id=358
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=...Kt4XBkn976WgVQYhNShEYL5BaLEiUS9hgU5oVD21AsXU=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: HP5415A2 HP0017A45415A2
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - E:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [TrueImageMonitor.exe] E:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "E:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [HP Software Update] E:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PrintServer Diagnostic] E:\Program Files\Print Server\PTP\PSDiagnostic.exe
O4 - HKLM\..\Run: [HP Component Manager] "E:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] E:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "E:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CardScanAgent] "E:\Program Files\CardScan\CardScan\CardScanAgent.exe"
O4 - HKLM\..\Run: [avast!] E:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "E:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = E:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - E:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - E:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - E:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - E:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - E:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - E:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - E:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - E:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - E:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - E:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[kitty500cat]

Please go and read the Viruses/spyware/malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, ComboFix, and AVG Antispyware logs as attachments into this thread, only after doing the above. Also post here the results of the AVG Antirootkit scan.

Regards

This thread is for the use of adambcohen only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our Security and the Web forum.