I uninstalled norton 2005 and going by what my buddy tells me it did not delete the virus files. I installed McAfee and it found some 16 problems but could not fix them all. I have a ismon.exe issue I found in the task manager running, toolbar888, a backdoor-cvt trojan,winwim32.dll said somthing was wrong etc. I tried to run the stuff listed above but had many issues. The smitfraudfix look2me destroyer froze. The program your supposed to run in safemode does not show up on the desktop? how do I run that when I cant find it? I must be doing somthing wrong. Housecall found some problems but then displayed them off the side of the window so I am not able to check the fix box. The others it said had to be removed another way, then ie froze and shut down on me.... Any help on how to do this would be appreciated. Here is the hjt log.
hjt log help please
- Thread starter bjpell
- Start date
- Status
howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Your system is badly infected. We need to take a step by step approach.
Go and run the SmitFraudfix again, follow the instructions exactly.
Don`t run the copy you have, redownload it from HERE.
Then, follow these instructions.
Download Brute Force Uninstaller http://www.merijn.org/files/bfu.zip and unzip it to it’s own folder (c:\BFU).
Right click on this link http://metallica.geekstogo.com/EGDACCESS.bfu and choose 'Save As' (or 'Save Target As) in order to download EGDACCESS Remover. Save it in the folder you made earlier (c:\BFU).
Start the Brute Force Uninstaller by double clicking BFU.exe
In the scriptline to execute copy and paste c:\bfu\EGDACCESS.bfu
Press execute and let it do its job.
Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program.
Once that's done, post a fresh HijackThis log.
Regards Howard :wave: :wave:
Your system is badly infected. We need to take a step by step approach.
Go and run the SmitFraudfix again, follow the instructions exactly.
Don`t run the copy you have, redownload it from HERE.
Then, follow these instructions.
Download Brute Force Uninstaller http://www.merijn.org/files/bfu.zip and unzip it to it’s own folder (c:\BFU).
Right click on this link http://metallica.geekstogo.com/EGDACCESS.bfu and choose 'Save As' (or 'Save Target As) in order to download EGDACCESS Remover. Save it in the folder you made earlier (c:\BFU).
Start the Brute Force Uninstaller by double clicking BFU.exe
In the scriptline to execute copy and paste c:\bfu\EGDACCESS.bfu
Press execute and let it do its job.
Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program.
Once that's done, post a fresh HijackThis log.
Regards Howard :wave: :wave:
howard_hopkinso
Posts: 21,238 +17
First, when you boot into safe mode, make sure you log in under your normal user name and not the administrator account. If that doesn`t help, download the Smitfraudfix to your documents, instead of the desktop.
Regards Howard
Regards Howard
howard_hopkinso
Posts: 21,238 +17
No problem mate.
Just be sure to follow the instructions carefully.
Post a fresh HJT log from normal mode when done.
Regards Howard
Just be sure to follow the instructions carefully.
Post a fresh HJT log from normal mode when done.
Regards Howard
howard_hopkinso
Posts: 21,238 +17
You log is looking much better. However, we still have some nasties to get rid of.
Download the Pocket killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
rdgUS2404.exe
dexplore.exe
8768b197.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [8768b197.exe] C:\WINDOWS\system32\8768b197.exe
O4 - HKCU\..\Run: [8768b197.exe] C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe
O4 - HKCU\..\Run: [Sefkli] C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversFWBIni tialSetup1.0.0.15.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\8768b197.exe
C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe
C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\smss.dll
Once your system has rebooted, turn system restore back on.
Post a fresh HJT log.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Download the Pocket killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
rdgUS2404.exe
dexplore.exe
8768b197.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [8768b197.exe] C:\WINDOWS\system32\8768b197.exe
O4 - HKCU\..\Run: [8768b197.exe] C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe
O4 - HKCU\..\Run: [Sefkli] C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversFWBIni tialSetup1.0.0.15.cab
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgUS2404.exe
O20 - AppInit_DLLs: C:\WINDOWS\system32\smss.dll
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\8768b197.exe
C:\Documents and Settings\hp\Local Settings\Application Data\8768b197.exe
C:\DOCUME~1\hp\MYDOCU~1\FNTS~1\dexplore.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\smss.dll
Once your system has rebooted, turn system restore back on.
Post a fresh HJT log.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Just one more nasty to get rid of.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
cool.exe
Close task manager.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\cool.exe
Reboot into normal mode and turn system restore back on.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
cool.exe
Close task manager.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\cool.exe
Reboot into normal mode and turn system restore back on.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
New HJT lets see how this one is! It is running better now, I'm going to do a virus scan and ad aware scan to see if they catch anything. Should I stop using the firewall from windows and use the mcAfee 2006? I just never installed it thinking that windows was enough with my router.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
Windows firewall is complete crap. McAfee isn`t much better.
I`d recommend you download the free AVG antivirus programme and either the free Zonealarm or Kerio firewall programmes from HERE, HERE and HERE.
Diconnect from the net and completely uninstall McAfee. Reboot your system and install whichever firewall you chose, followed by AVG. Reboot your system the required number of times and reconnect to the net. Run the AVG updates.
Your system will be better protected and may well run faster into the bargain.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Windows firewall is complete crap. McAfee isn`t much better.
I`d recommend you download the free AVG antivirus programme and either the free Zonealarm or Kerio firewall programmes from HERE, HERE and HERE.
Diconnect from the net and completely uninstall McAfee. Reboot your system and install whichever firewall you chose, followed by AVG. Reboot your system the required number of times and reconnect to the net. Run the AVG updates.
Your system will be better protected and may well run faster into the bargain.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
howard_hopkinso
Posts: 21,238 +17
Try this from safe mode.
Right click internet explorer and select properties, click the delete cookies button and click ok. Click the delete files button and check the delete offline content and click ok/ok.
Now Use Killbox to delete any file/s that McAfee finds.
Run a full virus scan and see what is found.
When done, reboot into normal mode and post a fresh HJT log.
Regards Howard
Right click internet explorer and select properties, click the delete cookies button and click ok. Click the delete files button and check the delete offline content and click ok/ok.
Now Use Killbox to delete any file/s that McAfee finds.
Run a full virus scan and see what is found.
When done, reboot into normal mode and post a fresh HJT log.
Regards Howard
I just did a report from smitfix and it found the same problems again...
1 ishost.exe
2 ismon.exe
3 flx?.dll
4 flx??.dll
5 flx???.dll
After cleaning these once before what would cause them to be back on??? My wife must have something installed that is reinstalling this after rebooting everytime???
1 ishost.exe
2 ismon.exe
3 flx?.dll
4 flx??.dll
5 flx???.dll
After cleaning these once before what would cause them to be back on??? My wife must have something installed that is reinstalling this after rebooting everytime???
howard_hopkinso
Posts: 21,238 +17
This is going from bad to worse. Your HJT log was clean, but now it isn`t. I don`t recommend the use of beta software as it`s unpredictable and there`s no support.
Do you have a firewall installed? The reason I ask, is I can`t see any evidence of one. If you don`t, you should get one ASAP. Either the free Zonealarm, or the free Kerio firewalls are ver good. You can get them HERE and HERE.
Download and run These three tools. Follow the instructions for each tool.
Tool1 Tool2 Tool3.
Post a fresh HJT log, only after doing the above.
Regards Howard
Do you have a firewall installed? The reason I ask, is I can`t see any evidence of one. If you don`t, you should get one ASAP. Either the free Zonealarm, or the free Kerio firewalls are ver good. You can get them HERE and HERE.
Download and run These three tools. Follow the instructions for each tool.
Tool1 Tool2 Tool3.
Post a fresh HJT log, only after doing the above.
Regards Howard
new HJT Log
I really appreciate your help, I hope you know that. Your a true gentleman offering your wisdom to help me fix my wifes laptop for her. I can't thank you enough...
Allright buddy, here is the new log. If this dosent work I think I'll just backup "my documents" and then put in the system cd from Compaq :-(
Thanks again.
I really appreciate your help, I hope you know that. Your a true gentleman offering your wisdom to help me fix my wifes laptop for her. I can't thank you enough...
Allright buddy, here is the new log. If this dosent work I think I'll just backup "my documents" and then put in the system cd from Compaq :-(
Thanks again.
howard_hopkinso
Posts: 21,238 +17
No problem mate. Nonetheless, thankyou for your kinds words.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {A4F94C0C-54A7-4DB1-9AF3-B22E63D00311} - C:\WINDOWS\g402453.dll
O2 - BHO: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)
Click on the fix checked button.
Close HJT.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the file path you need to enter into killbox.
C:\WINDOWS\g402453.dll
Once the system has rebooted, turn system restore back on and post a fresh HJT log.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html
Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O2 - BHO: (no name) - {A4F94C0C-54A7-4DB1-9AF3-B22E63D00311} - C:\WINDOWS\g402453.dll
O2 - BHO: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
O20 - Winlogon Notify: winwim32 - winwim32.dll (file missing)
Click on the fix checked button.
Close HJT.
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.
This is the file path you need to enter into killbox.
C:\WINDOWS\g402453.dll
Once the system has rebooted, turn system restore back on and post a fresh HJT log.
Regards Howard
This thread is for the use of bjpell only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
In safe mode I ran ccleaner and did and now I'm running a scan in mcafee. It has found a few problems and I was wondering if I should kilbox anything it finds when I run Killbox on the file you suggested too.
All are under the c:\documents and settings\hp\localsettings\temp\
nsac.tmp
nsb5.tmp
nsn16.tmp
nst11.tmp
nst7.tmp
All are under the c:\documents and settings\hp\localsettings\temp\
nsac.tmp
nsb5.tmp
nsn16.tmp
nst11.tmp
nst7.tmp
howard_hopkinso
Posts: 21,238 +17
If McAfee can`t clean the files, then by all means run killbox.
Regards Howard
Regards Howard
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