Paragon33 Paragon33 is offline
TechSpot Member
Member since: Aug 2005, 340 posts
Quote:
Originally Posted by naveric
Idot know what to do... my hard drive is new and its empty. my bios setup is locked and the only boot sequence is the hd!!! i forgot my password i tried everything please help. the service tag is 5wbx591-595b express service code 12838851541
You need to remove all power from the laptop, locate your CMOS battery and disconnect it (or remove it if it is a coin style battery) for 30 minutes. That will not remove the Admin /Configure Setup Password, but it will reset BIOS Defaults of Boot Order 1) Diskette 2)HDD 3)CD Drive and reenable disabled drives. That default boot order will be locked still by the password, but by then removing the HDD from the laptop, it will allow a boot from the CD Drive with the CDR version of the DST file from this Website and erase the eeprom, then reset only the Service Tag