Hp laserjet 1020 cannot print anything

By Elliah
Apr 23, 2008
  1. it used to work fine...until recently where there was a problem with the subsystem spooler app...i followed the instructions on the microsoft troubleshooting website and fixed it and the printer worked for one day...now it doesnt print anything at all...no error message..no nothing..the print queue indicates the document has been cleared but there is no activity from the printer at all...please help
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Here's the driver to download (if required) http://h20000.www2.hp.com/bizsuppor...&prodTypeId=18972&prodSeriesId=439423&taskId=

    Also click on Start->Run-> Services.msc

    Maximize the services window that opens

    Scroll down (alphabetically) to Print Spooler
    Right click on it, and select Startup Type to Automatic
    Also select Start (if it isn't already)

    Also confirm when printing (from Word or whichever application you're using)
    That the correct Paper size is selected ie A4 or A3
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