[Inactive] Firewall wont start!

[rolonrecords]

Hello on my girlfriends laptop the firewall service will not start. I think she might have a virus. I have attached a hjt log any help would be appreciated. thanks.

 

[crunchie]

Hi and welcome to TechSpot .

Please follow the instructions found here https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/ and post the requested logs.