Solved Infected to PC Performance and Stability Analysis Report malware

Status
Not open for further replies.
OK, so you're able to install SP1 and you're getting what error and when exactly?
 
No luck with completing Win 7 SP1 install

Hi Broni,

Thank you for your continued help. Maybe I worded it improperly. SP1 downloads and installs at Windows Update requesting to reboot. After rebooting, it starts to configure SP1 settings; however reports it fails and return to previous configuration. Once desktop is posted, a window pops up stating " ERROR_TRANSACTIONAL_CONFLICT(0x80071a90)"

I went to Answers Microsoft.com and tried their remedy per below with no success:

1. Depending on your Windows 7 architecture, download / install and run the System Update Readiness Tool - CheckSur You can download the tool from the links below in accordance with your system type.

Download the System Update Readiness Tool (64bit)

2. Click Start type cmd (you should see the command prompt populate at the top) Right-click it and select Run as Administrator

Inside the prompt type sfc /scannow

*For more information regarding the System File Checker.

*If corruption is found, see How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

3. Once the SFC is complete, Check your hard drive for errors.

4. Run the System Update Readiness Tool again. If the errors have been cleared, try installing Service Pack 1 again. If not, move to step 5.

5. Perform a Startup Repair, upon startup, try installing the Service Pack.

Results:
Step 1 ~ 3, runs and repairs all issues identified and reports status is all fixed.
Step 4, since all erros are cleared, tried installing SP1 from Windows Update yet same result after reboot.
Step 5, performed startup repair however reports no issue is identified.

Tried installing SP1 again but after reboot same error. So I am now out of option what else to do. Please advice.
 
Since we're not dealing with any infection issue anymore I'll mark this topic as resolved.
 
Thank you for your help

Hi Broni,

Thank you very for all you help, support and dedication to resolve my virus infection issue.
 
You're very welcome
smiley_says_hello.gif
 
Status
Not open for further replies.
Back