Remove bad HijackThis entries
- Run HijackThis
- Click on the System Scan Only button
- Put a check beside all of the items listed below (if present):
O2 - BHO: PC-Antispyware Site Blocker Button - {10F0C2A9-8E38-43e3-204D-45524C494E20} - C:\Program Files\PC-Antispyware\IeExtension.dll (file missing)
O2 - BHO: MorpheusToolbar BHO - {3F3714A1-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL (file missing)
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL (file missing)
- Close all open windows and browsers/email, etc...
- Click on the "Fix Checked" button
- When completed, close the application.
Uninstall Combofix
* Click
START then
RUN
* Now type
Combofix /u in the runbox
* Make sure there's a space between Combofix and /u
* Then hit
Enter.
* The above procedure will:
* Delete the following:
* ComboFix and its associated files and folders.
* Reset the clock settings.
* Hide file extensions, if required.
* Hide System/Hidden files, if required.
* Set a new, clean Restore Point.
-----------------------------------------------------------------------
Cleanup using OTMoveit2 by OldTimer
Now we can clear out the rest of the programs we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if launched accidentally.
Download OTMoveIt2 by OldTimer
OTMoveIt2.exe and place it on your desktop.
1. Double click
OTMoveIt2.exe to launch it.
If using Vista Right-Click OTMoveIt and choose Run As Administrator
2. Click on the
CleanUp! button.
3. OTMoveIt2 will download a list from the Internet, if your firewall or other defensive programs alerts you, allow it access.
4. Click
YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
* When finished exit out of OTMoveIt2
-------------------------------------------------------------------------------------------------------
Now you get to run that Kaspersky Scan, but please follow these instructions
Run Kaspersky Online AV Scanner
Order to use it you have to use Internet Explorer.
Go to
Kaspersky and click the
Accept button at the end of the page.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
- Read the Requirements and limitations before you click Accept.
- Allow the ActiveX download if necessary.
- Once the database has downloaded, click Next.
- Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
- Click on "My Computer"
- When the scan has completed, click Save Report As...
- Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
- Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Attach the report into your next reply