Issues with keyboard

By Shadowx775 ยท 6 replies
Aug 25, 2008
  1. My keyboard isn't working when I get to windows login screen. I have a password so I can't log on because I cant type it, so I cant log on to update drivers and ect. The keyboard works just fine as its booting, but when it gets to the login screen it doesnt work. I have a Microsoft wireless keyboard and mouse, yet the mouse works when the keyboard doesnt.

    I have tried putting the reciever in every usb there is on my computer and restarting and so on. But it doesnt help.

    What can I do to fix this? Because I cant access my PC atm.

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Get a USB Keyboard (hard wired) to the computer

    You can also start in Safe Mode (repeatively press F8 key on Windows startup)
    Then log into the Administrator account (hopefully no password on that)
    Then go to User Accounts in Control Panel
    Select your normal User login account name
    And remove the current password
    Restart normally, and login (without a password now)

    You can then test your keyboard with this program
    Windows Keyboard Test :
    (Note: you do not need to register the program)
  3. Shadowx775

    Shadowx775 TS Rookie Topic Starter

    There is indeed a password on the administrator account. (I tried that)
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  5. Shadowx775

    Shadowx775 TS Rookie Topic Starter

    I have bought a PS-2 Keyboard, so Ive tried using a PS-2, wireless USB keyboard, and a wired USB keyboard none work. I dont think it has to do with the keyboard. Maybe a corrupt file or something. So is there another way to fix it with a CD or a program? Because Ive tried alot
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  7. Shadowx775

    Shadowx775 TS Rookie Topic Starter

    Thanks Kimsland. I acually kind of fixed my problem. It seems there was a corrupt file that wouldnt let my keyboard work when windows started.

    So I loaded my starter CD's and let it use repair. After it was done an hour later, it let me log in and everything was fine...till I found out it made another problem. It seems when I loaded the CD's it overwrited my old Windows, and made a whole new one or something, yet my old stuff is still there. But it wont let me use some Microsoft specific programs. And then it started saying I had to register my Windows. I'm currently not at my house so haven't had time to use my Authentication Key from that Windows. But if I already used that Key the first time, and its asking again, Im thinking it wont work and will want me to buy a whole new Windows. Is there anything I can do to fix this?
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