I am having a problem with an ASUS laptop computer. The computer is 4 years old, and I keep it running essentially all the time. I have noticed a loud whirring noise, presumably the cooling fan, for long time periods of an hour or so, but the whirring sound is also off for long time periods, too. The exhaust vent is on the left side of the computer, and the bottom of the computer becomes hot near the exhaust port during these times. If this is overheating, it is a surprise, since I just use the computer for web surfing and Microsoft Office applications – no gaming or video production, which would heavily load the system. Most of the time I run with the laptop lid up, but I have noticed lately that if I close the lid, the computer consistently does a non-normal shut-down on its own, without any input from me, and without any load except Internet Explorer. This typically happens within 5 to 30 minutes.
I thought that maybe the shut down might be due to overheating, and that the overheating might be worse with the lid down – perhaps the screen remained on when the lid was closed, and this was aggravating the thermal problem. But I looked at the screen as I closed the lid, and it consistently turns off before the lid is fully closed. I also checked the options selected under Power Options/System Settings, and it is set to “do nothing” when the lid is closed with the computer is plugged in to my house power. So this setting should not be causing the shut downs.
Given these conditions, I have several questions.
1. Can the accumulation of dust over the four years of operation cause the computer to overheat?
2. Related to that, is there some way I can open that portion of the computer and clean out the air flow passages with a vacuum cleaner?
3. Are there any suggestions of how closing the lid might cause a non-normal shut-down? Is there a possible electrical short or something like that in the wires that go from the base to the lid that might develop when the lid is down?
Thank you for your advice.
rocker11
Asus A53SV-EH71
Windows 7 Home Premium, SP1
Intel Core i7-2670QM CPU @ 2.20 GHz
6 GB RAM
640 GB hard drive, Hitachi HTS547564A9E384, 5400 RPM, SATA
Seagate FreeAgent Pro USB external hard drive, 500 GB
Matshita DVD-RAM UJ8B0 optical drive, SATA
NVIDIA GeForce4 GT 540M video card
Logitech K740 illuminated USB keyboard
Microsoft Comfort USB optical mouse 3000
I thought that maybe the shut down might be due to overheating, and that the overheating might be worse with the lid down – perhaps the screen remained on when the lid was closed, and this was aggravating the thermal problem. But I looked at the screen as I closed the lid, and it consistently turns off before the lid is fully closed. I also checked the options selected under Power Options/System Settings, and it is set to “do nothing” when the lid is closed with the computer is plugged in to my house power. So this setting should not be causing the shut downs.
Given these conditions, I have several questions.
1. Can the accumulation of dust over the four years of operation cause the computer to overheat?
2. Related to that, is there some way I can open that portion of the computer and clean out the air flow passages with a vacuum cleaner?
3. Are there any suggestions of how closing the lid might cause a non-normal shut-down? Is there a possible electrical short or something like that in the wires that go from the base to the lid that might develop when the lid is down?
Thank you for your advice.
rocker11
Asus A53SV-EH71
Windows 7 Home Premium, SP1
Intel Core i7-2670QM CPU @ 2.20 GHz
6 GB RAM
640 GB hard drive, Hitachi HTS547564A9E384, 5400 RPM, SATA
Seagate FreeAgent Pro USB external hard drive, 500 GB
Matshita DVD-RAM UJ8B0 optical drive, SATA
NVIDIA GeForce4 GT 540M video card
Logitech K740 illuminated USB keyboard
Microsoft Comfort USB optical mouse 3000