Solved Laptop slow & slower - 100% CPU usage from startup

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golfin

Posts: 16   +0
Laptop has gotten slower and slower, with 100% cpu usage and an occasional blue screen - I suspect malware
I 've attached scands
thanks very much for your help

teMalwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4371

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

8/10/2010 9:14:38 PM
mbam-log-2010-08-10 (21-14-38).txt

Scan type: Full scan (C:\|)
Objects scanned: 221904
Time elapsed: 10 hour(s), 35 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Rhoda\My Documents\Downloaded Program Updates\setupxv.exe (Rogue.Installer) -> Quarantined and deleted successfully.
 

Attachments

  • gmer.log
    186.2 KB · Views: 2
  • DDS.txt
    20.1 KB · Views: 3
  • Attach.txt
    14.1 KB · Views: 0
Welcome aboard
yahooo.gif


Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

======================================================================

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt"
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
 
Scans attd

thanks, Broni -
procexp and combofix logs attd
 

Attachments

  • combofix.txt
    19.1 KB · Views: 1
  • Procexp.txt
    10.2 KB · Views: 1
Apparently realplay.exe (Real Player) is taking a good chunk of your CPU at 30.30%.
I suggest, you uninstall it altogether and install Real Alternative instead: http://www.free-codecs.com/download/real_alternative.htm
After doing this, post fresh Process Explorer log.

=========================================================================

I strongly recommend, you uninstall RegCure.
Registry tools are not recommended and here is why: http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

=========================================================================

1. Please open Notepad
  • Click Start , then Run
  • Type notepad .exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Code:
File::
c:\windows\system32\7547F59303.sys

Registry::
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"=-
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"=-


3. Save the above as CFScript.txt

4. Close/disable all anti virus and anti malware programs again, so they do not interfere with the running of ComboFix.

5. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

CFScript.gif



6. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
 
process explorer & 2nd combofix scan

I deleted real player and it was way faster, but after the combofix reboot it still starts out way slow (although it has speeded up a bit).
I had already deleted regcure some time ago (it doesn't show up on my programs) so if you can tell me how to get rid of the residue I'd appreciate it.

Process explorer and combofix attd.

thanks for your time with this
 

Attachments

  • Procexp2.TXT
    10.1 KB · Views: 1
  • combofix.txt
    17.8 KB · Views: 1
Process Explorer looks more decent.
System Idle Process is listed at 72.83%
Much better, but not perfect yet.
We're not done with cleaning yet, though.

===============================================================

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

================================================================

Download MBRCheck to your desktop

Double click MBRCheck.exe to run (Vista and Windows 7 users, right click and select Run as Administrator).
It will show a black screen with some data on it.
A report called MBRcheckxxxx.txt will be on your desktop
Open this report and post its content in your next reply.

====================================================================

Download OTL to your Desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* Under the Custom Scan box paste this in:



netsvcs
drivers32 /all
%SYSTEMDRIVE%\*.*
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
%systemroot%\system32\*.wt
%systemroot%\system32\*.ruy
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\system32\spool\prtprocs\w32x86\*.tmp
%systemroot%\*. /mp /s
/md5start
/md5stop
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\user32.dll /md5
%systemroot%\system32\ws2_32.dll /md5
%systemroot%\system32\ws2help.dll /md5
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



* Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
MBR and OTL logs

all are attached - thanks
 

Attachments

  • MBRCheck_08.14.10_16.52.33.txt
    10.7 KB · Views: 1
  • Extras.Txt
    41 KB · Views: 1
  • OTL.Txt
    98 KB · Views: 1
Run MBRCheck again.

When it's done you'll see the following line:
Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Pres the Y key and then press Enter

When the program asks you to Enter your choice, enter 2 and press the Enter key.

Next the program will ask you to Enter the physical disk number to fix (0-99, -1 to cancel):
Enter 0 (zero) and press the Enter key.

Next the program will show Available MBR codes:, followed by a list of operating systems.
Please enter 1 for Windows XP, and then press Enter.

Next the program will prompt for confirmation.
Type YES and hit Enter.

When it's done there should be a text file with the results on your desktop.
Please copy and paste it back here.

Then reboot, run MBRCheck again and post new log.
 
mbr

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x0000000c

Kernel Drivers (total 142):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806D0000 \WINDOWS\system32\hal.dll
0xF7987000 \WINDOWS\system32\KDCOM.DLL
0xF7897000 \WINDOWS\system32\BOOTVID.dll
0xF7358000 ACPI.sys
0xF7989000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xF7347000 pci.sys
0xF7487000 isapnp.sys
0xF789B000 compbatt.sys
0xF789F000 \WINDOWS\system32\DRIVERS\BATTC.SYS
0xF7A4F000 pciide.sys
0xF7707000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xF798B000 intelide.sys
0xF7329000 pcmcia.sys
0xF7497000 MountMgr.sys
0xF730A000 ftdisk.sys
0xF72E4000 dmio.sys
0xF770F000 PartMgr.sys
0xF74A7000 VolSnap.sys
0xF72CC000 atapi.sys
0xF74B7000 disk.sys
0xF74C7000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xF72AC000 fltmgr.sys
0xF7297000 drvmcdb.sys
0xF7717000 PxHelp20.sys
0xF7280000 KSecDD.sys
0xF71F3000 Ntfs.sys
0xF71C6000 NDIS.sys
0xF74D7000 ohci1394.sys
0xF74E7000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xF71AC000 Mup.sys
0xF6C8C000 kl1.sys
0xF771F000 \WINDOWS\System32\DRIVERS\TDI.SYS
0xF7507000 \SystemRoot\system32\DRIVERS\nic1394.sys
0xF7617000 \SystemRoot\system32\DRIVERS\intelppm.sys
0xF797F000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0xF5D04000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xF5CF0000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xF778F000 \SystemRoot\system32\DRIVERS\usbuhci.sys
0xF5CCC000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xF7797000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xF7637000 \SystemRoot\system32\DRIVERS\bcm4sbxp.sys
0xF5CB8000 \SystemRoot\system32\DRIVERS\sdbus.sys
0xF59A8000 \SystemRoot\system32\DRIVERS\w29n51.sys
0xF58D5000 \SystemRoot\system32\drivers\STAC97.sys
0xF58B1000 \SystemRoot\system32\drivers\portcls.sys
0xF7647000 \SystemRoot\system32\drivers\drmk.sys
0xF588E000 \SystemRoot\system32\drivers\ks.sys
0xF585D000 \SystemRoot\system32\DRIVERS\HSFHWICH.sys
0xF575E000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
0xF56B6000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
0xF779F000 \SystemRoot\System32\Drivers\Modem.SYS
0xF7657000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0xF569C000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
0xF77A7000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xF77AF000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xF7667000 \SystemRoot\system32\DRIVERS\imapi.sys
0xF79B9000 \SystemRoot\system32\drivers\sscdbhk5.sys
0xF7677000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xF7687000 \SystemRoot\system32\DRIVERS\redbook.sys
0xF77B7000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
0xF565F000 \SystemRoot\system32\DRIVERS\iwca.sys
0xF7ADB000 \SystemRoot\system32\DRIVERS\audstub.sys
0xF7697000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xF6C53000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xF5648000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xF76A7000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xF76B7000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xF5637000 \SystemRoot\system32\DRIVERS\psched.sys
0xF76C7000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xF785F000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xF7867000 \SystemRoot\system32\DRIVERS\raspti.sys
0xF48B0000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xF5ECE000 \SystemRoot\system32\DRIVERS\termdd.sys
0xF79FD000 \SystemRoot\system32\DRIVERS\swenum.sys
0xF4852000 \SystemRoot\system32\DRIVERS\update.sys
0xF6275000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xF786F000 \SystemRoot\system32\DRIVERS\omci.sys
0xF76D7000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xF5F0E000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xF7A0B000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xF4704000 \SystemRoot\System32\Drivers\i2omgmt.SYS
0xF1537000 \SystemRoot\system32\DRIVERS\klif.sys
0xF7A31000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xF7B81000 \SystemRoot\System32\Drivers\Null.SYS
0xF7A33000 \SystemRoot\System32\Drivers\Beep.SYS
0xF48E0000 \SystemRoot\system32\drivers\ssrtln.sys
0xF77F7000 \SystemRoot\System32\drivers\vga.sys
0xF7A35000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xF7A37000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xF77D7000 \SystemRoot\System32\Drivers\Msfs.SYS
0xF77CF000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF22AC000 \SystemRoot\system32\DRIVERS\rasacd.sys
0xF1504000 \SystemRoot\system32\DRIVERS\ipsec.sys
0xF14AB000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xF1483000 \SystemRoot\system32\DRIVERS\netbt.sys
0xF13F3000 \SystemRoot\System32\vsdatant.sys
0xF13CD000 \SystemRoot\system32\DRIVERS\ipnat.sys
0xF13AB000 \SystemRoot\System32\drivers\afd.sys
0xF5EDE000 \SystemRoot\system32\DRIVERS\netbios.sys
0xF1380000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xF1310000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xF5F1E000 \SystemRoot\System32\Drivers\Fips.SYS
0xF20EA000 \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
0xF255B000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xF254B000 \SystemRoot\system32\DRIVERS\wanarp.sys
0xF253B000 \SystemRoot\system32\DRIVERS\arp1394.sys
0xF12F8000 \SystemRoot\System32\Drivers\dump_atapi.sys
0xF7A45000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xF191E000 \SystemRoot\System32\drivers\Dxapi.sys
0xF784F000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xF7A61000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF049000 \SystemRoot\System32\ati2cqag.dll
0xBF07D000 \SystemRoot\System32\atikvmag.dll
0xBF0B2000 \SystemRoot\System32\ati3duag.dll
0xBF2F4000 \SystemRoot\System32\ativvaxx.dll
0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
0xF4950000 \SystemRoot\system32\drivers\drvnddm.sys
0xF7BB8000 \SystemRoot\system32\dla\tfsndres.sys
0xEEEE7000 \SystemRoot\system32\dla\tfsnifs.sys
0xF49F8000 \SystemRoot\system32\dla\tfsnopio.sys
0xF79AB000 \SystemRoot\system32\dla\tfsnpool.sys
0xF7847000 \SystemRoot\system32\dla\tfsnboio.sys
0xF1603000 \SystemRoot\system32\dla\tfsncofs.sys
0xF7B00000 \SystemRoot\system32\dla\tfsndrct.sys
0xEEECE000 \SystemRoot\system32\dla\tfsnudf.sys
0xEEEB5000 \SystemRoot\system32\dla\tfsnudfa.sys
0xEEF0D000 \SystemRoot\system32\DRIVERS\AegisP.sys
0xEEF09000 \SystemRoot\system32\DRIVERS\s24trans.sys
0xEEE4D000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xF77EF000 \??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
0xEE888000 \SystemRoot\system32\drivers\wdmaud.sys
0xEE96D000 \SystemRoot\system32\drivers\sysaudio.sys
0xEE675000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xF79E1000 \SystemRoot\system32\DRIVERS\dsunidrv.sys
0xEE4FC000 \SystemRoot\System32\Drivers\HTTP.sys
0xEE3DD000 \SystemRoot\system32\DRIVERS\srv.sys
0xEE625000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
0x7C900000 \WINDOWS\system32\ntdll.dll

Processes (total 70):
0 System Idle Process
4 System
556 C:\WINDOWS\system32\smss.exe
1128 csrss.exe
1200 C:\WINDOWS\system32\winlogon.exe
1244 C:\WINDOWS\system32\services.exe
1256 C:\WINDOWS\system32\lsass.exe
1424 C:\WINDOWS\system32\ati2evxx.exe
1440 C:\WINDOWS\system32\svchost.exe
1528 svchost.exe
1568 C:\WINDOWS\system32\svchost.exe
1600 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
1712 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
1744 C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
1852 svchost.exe
1932 svchost.exe
2020 C:\WINDOWS\system32\ZoneLabs\vsmon.exe
1864 C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
1796 C:\WINDOWS\system32\ati2evxx.exe
180 C:\WINDOWS\explorer.exe
448 C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
1180 C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
1588 C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe
660 C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
760 C:\WINDOWS\system32\spoolsv.exe
1900 svchost.exe
2096 C:\WINDOWS\ehome\ehrecvr.exe
2240 C:\WINDOWS\ehome\ehSched.exe
2552 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
2672 C:\Program Files\Java\jre6\bin\jqs.exe
2724 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
3004 C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
3064 C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
3108 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
3264 svchost.exe
3308 C:\WINDOWS\system32\svchost.exe
3336 wdfmgr.exe
3904 mcrdsvc.exe
2828 C:\WINDOWS\system32\dllhost.exe
3224 wmiprvse.exe
3524 alg.exe
4088 C:\WINDOWS\ehome\ehtray.exe
1736 C:\Program Files\Apoint\Apoint.exe
1708 C:\WINDOWS\ehome\ehmsas.exe
2144 C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
2008 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
420 C:\WINDOWS\system32\svchost.exe
3640 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
2328 C:\Program Files\Apoint\ApntEx.exe
2160 C:\WINDOWS\system32\dla\tfswctrl.exe
968 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
3832 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
3920 C:\Program Files\QuickTime\qttask.exe
2324 C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
548 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
336 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
3452 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
1828 C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
1688 C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
3120 C:\Program Files\Common Files\Java\Java Update\jusched.exe
3624 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
2344 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
3764 C:\WINDOWS\system32\ctfmon.exe
3228 C:\Program Files\Digital Line Detect\DLG.exe
824 C:\WINDOWS\notepad.exe
444 C:\WINDOWS\notepad.exe
2052 C:\Program Files\Google\Chrome\Application\chrome.exe
2904 C:\Program Files\Google\Chrome\Application\chrome.exe
2652 C:\Program Files\Google\Chrome\Application\chrome.exe
1696 C:\Documents and Settings\Rhoda\Desktop\MBRCheck (1).exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`03ec1000 (NTFS)

PhysicalDrive0 Model Number: WDCWD800VE-75HDT1, Rev: 11.07D11

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Unknown MBR code
SHA1: 79BCE648F143823706869D592F56B05B3E4D6E83


Found non-standard or infected MBR.
Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Options:
[1] Dump the MBR of a physical disk to file.
[2] Restore the MBR of a physical disk with a standard boot code.
[3] Exit.

Enter your choice: Enter the physical disk number to fix (0-99, -1 to cancel): 0Available MBR codes:
[ 0] Default (Windows XP)
[ 1] Windows XP
[ 2] Windows Server 2003
[ 3] Windows Vista
[ 4] Windows 2008
[ 5] Windows 7
[-1] Cancel

Please select the MBR code to write to this drive: 1
Do you want to fix the MBR code? Type 'YES' and hit ENTER to continue: yes
Successfully wrote new MBR code!
Please reboot your computer to complete the fix.


Done!
 

Attachments

  • MBRCheck_08.14.10_18.51.27.txt
    10.9 KB · Views: 1
Our fix didn't work....

Restart computer
When you reboot you will see an option to boot into the Recovery Console or the normal Windows installation.
You have to use the up/down arrows to choose the Recovery Console. Then press Enter but you only have 2 seconds by default.
If you find this hard to do then you can go into Control Panel, System, Advanced, Startup and Recovery, Settings. Where it says Time to Display List of Operating Systems, change it to 10 or more seconds. OK Then reboot.

You should get a black screen with a C:\> prompt. Type with an Enter after each line:

fixmbr

(If it asks you if you are sure then say "Y".)

exit

Reboot computer.

Post fresh MBRCheck log.
 
Fixmbr done - MBR check log

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows XP Professional
Windows Information: Service Pack 3 (build 2600)
Logical Drives Mask: 0x0000000c

Kernel Drivers (total 142):
0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
0x806D0000 \WINDOWS\system32\hal.dll
0xF7987000 \WINDOWS\system32\KDCOM.DLL
0xF7897000 \WINDOWS\system32\BOOTVID.dll
0xF7358000 ACPI.sys
0xF7989000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
0xF7347000 pci.sys
0xF7487000 isapnp.sys
0xF789B000 compbatt.sys
0xF789F000 \WINDOWS\system32\DRIVERS\BATTC.SYS
0xF7A4F000 pciide.sys
0xF7707000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
0xF798B000 intelide.sys
0xF7329000 pcmcia.sys
0xF7497000 MountMgr.sys
0xF730A000 ftdisk.sys
0xF72E4000 dmio.sys
0xF770F000 PartMgr.sys
0xF74A7000 VolSnap.sys
0xF72CC000 atapi.sys
0xF74B7000 disk.sys
0xF74C7000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
0xF72AC000 fltmgr.sys
0xF7297000 drvmcdb.sys
0xF7717000 PxHelp20.sys
0xF7280000 KSecDD.sys
0xF71F3000 Ntfs.sys
0xF71C6000 NDIS.sys
0xF74D7000 ohci1394.sys
0xF74E7000 \WINDOWS\system32\DRIVERS\1394BUS.SYS
0xF71AC000 Mup.sys
0xF6C8C000 kl1.sys
0xF771F000 \WINDOWS\System32\DRIVERS\TDI.SYS
0xF7507000 \SystemRoot\system32\DRIVERS\nic1394.sys
0xF75A7000 \SystemRoot\system32\DRIVERS\intelppm.sys
0xF797F000 \SystemRoot\system32\DRIVERS\CmBatt.sys
0xF67A9000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
0xF6795000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
0xF774F000 \SystemRoot\system32\DRIVERS\usbuhci.sys
0xF6771000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
0xF7757000 \SystemRoot\system32\DRIVERS\usbehci.sys
0xF75C7000 \SystemRoot\system32\DRIVERS\bcm4sbxp.sys
0xF6718000 \SystemRoot\system32\DRIVERS\sdbus.sys
0xF6408000 \SystemRoot\system32\DRIVERS\w29n51.sys
0xF63C5000 \SystemRoot\system32\drivers\STAC97.sys
0xF63A1000 \SystemRoot\system32\drivers\portcls.sys
0xF75D7000 \SystemRoot\system32\drivers\drmk.sys
0xF637E000 \SystemRoot\system32\drivers\ks.sys
0xF634D000 \SystemRoot\system32\DRIVERS\HSFHWICH.sys
0xF624E000 \SystemRoot\system32\DRIVERS\HSF_DP.sys
0xF61A6000 \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
0xF778F000 \SystemRoot\System32\Drivers\Modem.SYS
0xF75F7000 \SystemRoot\system32\DRIVERS\i8042prt.sys
0xF618C000 \SystemRoot\system32\DRIVERS\Apfiltr.sys
0xF7797000 \SystemRoot\system32\DRIVERS\mouclass.sys
0xF779F000 \SystemRoot\system32\DRIVERS\kbdclass.sys
0xF7607000 \SystemRoot\system32\DRIVERS\imapi.sys
0xF79B7000 \SystemRoot\system32\drivers\sscdbhk5.sys
0xF7617000 \SystemRoot\system32\DRIVERS\cdrom.sys
0xF7627000 \SystemRoot\system32\DRIVERS\redbook.sys
0xF77A7000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
0xF614F000 \SystemRoot\system32\DRIVERS\iwca.sys
0xF7A91000 \SystemRoot\system32\DRIVERS\audstub.sys
0xF7637000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
0xF6C4F000 \SystemRoot\system32\DRIVERS\ndistapi.sys
0xF6138000 \SystemRoot\system32\DRIVERS\ndiswan.sys
0xF7647000 \SystemRoot\system32\DRIVERS\raspppoe.sys
0xF7657000 \SystemRoot\system32\DRIVERS\raspptp.sys
0xF6127000 \SystemRoot\system32\DRIVERS\psched.sys
0xF7667000 \SystemRoot\system32\DRIVERS\msgpc.sys
0xF782F000 \SystemRoot\system32\DRIVERS\ptilink.sys
0xF7837000 \SystemRoot\system32\DRIVERS\raspti.sys
0xF4805000 \SystemRoot\system32\DRIVERS\rdpdr.sys
0xF7557000 \SystemRoot\system32\DRIVERS\termdd.sys
0xF79F9000 \SystemRoot\system32\DRIVERS\swenum.sys
0xF47A7000 \SystemRoot\system32\DRIVERS\update.sys
0xF6A83000 \SystemRoot\system32\DRIVERS\mssmbios.sys
0xF787F000 \SystemRoot\system32\DRIVERS\omci.sys
0xF4855000 \SystemRoot\System32\Drivers\NDProxy.SYS
0xF7527000 \SystemRoot\system32\DRIVERS\usbhub.sys
0xF7A0D000 \SystemRoot\system32\DRIVERS\USBD.SYS
0xF45FE000 \SystemRoot\System32\Drivers\i2omgmt.SYS
0xF01FA000 \SystemRoot\system32\DRIVERS\klif.sys
0xF7991000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
0xF7B1C000 \SystemRoot\System32\Drivers\Null.SYS
0xF7993000 \SystemRoot\System32\Drivers\Beep.SYS
0xF1633000 \SystemRoot\system32\drivers\ssrtln.sys
0xF162B000 \SystemRoot\System32\drivers\vga.sys
0xF799B000 \SystemRoot\System32\Drivers\mnmdd.SYS
0xF799D000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
0xF1623000 \SystemRoot\System32\Drivers\Msfs.SYS
0xF161B000 \SystemRoot\System32\Drivers\Npfs.SYS
0xF1BAD000 \SystemRoot\system32\DRIVERS\rasacd.sys
0xF01C7000 \SystemRoot\system32\DRIVERS\ipsec.sys
0xF016E000 \SystemRoot\system32\DRIVERS\tcpip.sys
0xF0146000 \SystemRoot\system32\DRIVERS\netbt.sys
0xF00B6000 \SystemRoot\System32\vsdatant.sys
0xF0090000 \SystemRoot\system32\DRIVERS\ipnat.sys
0xF13AE000 \SystemRoot\system32\DRIVERS\wanarp.sys
0xF006E000 \SystemRoot\System32\drivers\afd.sys
0xF139E000 \SystemRoot\system32\DRIVERS\netbios.sys
0xF0043000 \SystemRoot\system32\DRIVERS\rdbss.sys
0xEFFD3000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
0xF137E000 \SystemRoot\System32\Drivers\Fips.SYS
0xF136E000 \SystemRoot\system32\DRIVERS\arp1394.sys
0xF1667000 \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
0xF131E000 \SystemRoot\System32\Drivers\Cdfs.SYS
0xEFFBB000 \SystemRoot\System32\Drivers\dump_atapi.sys
0xF79AB000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
0xBF800000 \SystemRoot\System32\win32k.sys
0xF1034000 \SystemRoot\System32\drivers\Dxapi.sys
0xF056A000 \SystemRoot\System32\watchdog.sys
0xBF000000 \SystemRoot\System32\drivers\dxg.sys
0xF7B75000 \SystemRoot\System32\drivers\dxgthk.sys
0xBF012000 \SystemRoot\System32\ati2dvag.dll
0xBF049000 \SystemRoot\System32\ati2cqag.dll
0xBF07D000 \SystemRoot\System32\atikvmag.dll
0xBF0B2000 \SystemRoot\System32\ati3duag.dll
0xBF2F4000 \SystemRoot\System32\ativvaxx.dll
0xBFFA0000 \SystemRoot\System32\ATMFD.DLL
0xF246E000 \SystemRoot\system32\drivers\drvnddm.sys
0xF7B7D000 \SystemRoot\system32\dla\tfsndres.sys
0xEDFA5000 \SystemRoot\system32\dla\tfsnifs.sys
0xF22AE000 \SystemRoot\system32\dla\tfsnopio.sys
0xF79CF000 \SystemRoot\system32\dla\tfsnpool.sys
0xF7867000 \SystemRoot\system32\dla\tfsnboio.sys
0xF7677000 \SystemRoot\system32\dla\tfsncofs.sys
0xF7ACB000 \SystemRoot\system32\dla\tfsndrct.sys
0xEDF8C000 \SystemRoot\system32\dla\tfsnudf.sys
0xEDF73000 \SystemRoot\system32\dla\tfsnudfa.sys
0xF22B2000 \SystemRoot\system32\DRIVERS\AegisP.sys
0xF1BB1000 \SystemRoot\system32\DRIVERS\s24trans.sys
0xEDF3F000 \SystemRoot\system32\DRIVERS\ndisuio.sys
0xF788F000 \??\C:\Program Files\CheckPoint\ZAForceField\ISWKL.sys
0xEDB76000 \SystemRoot\system32\drivers\wdmaud.sys
0xF4895000 \SystemRoot\system32\drivers\sysaudio.sys
0xED963000 \SystemRoot\system32\DRIVERS\mrxdav.sys
0xF79F5000 \SystemRoot\system32\DRIVERS\dsunidrv.sys
0xED832000 \SystemRoot\System32\Drivers\HTTP.sys
0xED763000 \SystemRoot\system32\DRIVERS\srv.sys
0xED7E2000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
0x7C900000 \WINDOWS\system32\ntdll.dll

Processes (total 67):
0 System Idle Process
4 System
1004 C:\WINDOWS\system32\smss.exe
1128 csrss.exe
1160 C:\WINDOWS\system32\winlogon.exe
1204 C:\WINDOWS\system32\services.exe
1216 C:\WINDOWS\system32\lsass.exe
1384 C:\WINDOWS\system32\ati2evxx.exe
1400 C:\WINDOWS\system32\svchost.exe
1488 svchost.exe
1528 C:\WINDOWS\system32\svchost.exe
1572 C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
1688 C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
1708 C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
1784 svchost.exe
1888 svchost.exe
192 C:\WINDOWS\system32\ZoneLabs\vsmon.exe
396 C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
544 C:\WINDOWS\system32\ati2evxx.exe
652 C:\WINDOWS\explorer.exe
176 C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
840 C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
1560 C:\Program Files\CheckPoint\ZAForceField\ISWSVC.exe
196 C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
1060 C:\WINDOWS\system32\spoolsv.exe
328 svchost.exe
976 C:\WINDOWS\ehome\ehrecvr.exe
1064 C:\WINDOWS\ehome\ehSched.exe
2240 C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
2536 C:\Program Files\Java\jre6\bin\jqs.exe
2876 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
2924 C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
3180 C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
3296 C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
3496 svchost.exe
3664 C:\WINDOWS\system32\svchost.exe
3776 wdfmgr.exe
2272 mcrdsvc.exe
560 C:\WINDOWS\system32\wuauclt.exe
3472 C:\WINDOWS\system32\dllhost.exe
2264 wmiprvse.exe
2620 alg.exe
1332 C:\WINDOWS\ehome\ehtray.exe
2764 C:\Program Files\Apoint\Apoint.exe
3676 C:\WINDOWS\ehome\ehmsas.exe
2056 C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
3492 C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
3348 C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
3928 C:\WINDOWS\system32\svchost.exe
744 C:\WINDOWS\system32\dla\tfswctrl.exe
2680 C:\Program Files\Apoint\ApntEx.exe
256 C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
3392 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
2568 C:\Program Files\QuickTime\qttask.exe
240 C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
3824 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
3480 C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
4068 C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
1852 C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
3448 C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
3440 C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
4060 C:\Program Files\Common Files\Java\Java Update\jusched.exe
860 C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
644 C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
2044 C:\WINDOWS\system32\ctfmon.exe
3248 C:\Program Files\Digital Line Detect\DLG.exe
3908 C:\Documents and Settings\Rhoda\Desktop\MBRCheck (1).exe

\\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`03ec1000 (NTFS)

PhysicalDrive0 Model Number: WDCWD800VE-75HDT1, Rev: 11.07D11

Size Device Name MBR Status
--------------------------------------------
74 GB \\.\PhysicalDrive0 Windows XP MBR code detected
SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


Done!
 
Something wrong here...
Hardware Interrupts process is taking 75.28% of CPU.
Let me check your OTL log.
 
We need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

========================================================================

You seem to have some Kaspersky leftovers.
Please, run Removal tool for Kaspersky Lab products: http://support.kasperskyamericas.com/knowledge-base-article/1464

=======================================================================

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code:
    :OTL
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars present
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab (Reg Error: Key error.)
    [2010/05/30 01:45:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\ParetoLogic Anti-Spyware
    [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [2244/01/15 06:00:26 | 000,003,120 | ---- | M] () -- C:\WINDOWS\MF_C421.lfa
    [2244/01/15 06:00:26 | 000,003,120 | ---- | M] () -- C:\WINDOWS\MF_C420.lfa
    [2010/06/15 15:40:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\RegCure
    [2005/12/12 21:28:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
    @Alternate Data Stream - 145 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
    
    
    :Services
    
    :Reg
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
    "DisableMonitoring" =-
    
    :Files
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
 
otl fix and scan logs

Broni -
thanks for hanging with me
I removed Java
I ran the Kaspersky removal tool, although we' ve never loaded any kaspersky - it said non detected, but I ran the "all possible"
and ran otl fix & scan - logs attd
 

Attachments

  • 08142010_215025.log
    14.6 KB · Views: 1
  • OTL1.Txt
    81.5 KB · Views: 2
Good :)
Whatever leftovers from Kaspersky were there, are gone now.

Let's continue with cleaning and we'll go back to CPU usage little bit later.

Last scans....

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


2. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


3. Go to Kaspersky website and perform an online antivirus scan.

  • Disable your active antivirus program.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
 
security check scan and problem with kaspersky

kaspersky says my computer does not meet the requirements for 7.0

here's the checkup file:

Results of screen317's Security Check version 0.99.5
Windows XP Service Pack 3
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ZoneAlarm Anti-virus
ZoneAlarm Toolbar
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java(TM) 6 Update 21
Adobe Flash Player 10.1.53.64
Adobe Reader 8.1.3
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.8)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
Zone Labs ZoneAlarm zlclient.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````
 
Kaspersky ok with firefox not with chrome

kaspersky apparently had a problem with chrome
firefox seems ok and i'm running scan
 
OK....

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
 
kaspersky scan

adobe reader upgraded - kapersky can attd

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, August 15, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, August 14, 2010 23:15:07
Records in database: 4132456
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 91479
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 07:31:54

No threats found. Scanned area is clean.

Selected area has been scanned.
 
Cool :)

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

======================================================================

Your computer is clean


1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.
 
thanks!

Broni

appreciate all your help - thank you very much

It still seems very slow at boot up but at least I've eliminated virus as a cause -
once its been running for a while it seems to be ok on speed
 
Process Explorer Log

Broni - thanks for the extra help - here is process log
 

Attachments

  • Procexp4.TXT
    9.5 KB · Views: 1
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