Hello all.
I hope someone may be able to shed some light on this problem as I have been unable to figure it out, unless the drive is defective of course. I just got the drive and have been unable to get it to complete any discs. I'm using verbatim DVD+R media and made all coasters so far. I wanted to see if I could troubleshoot it before deciding to send it back to newegg for a replacement to see if it's just a dud. The first burn failed, and since then it won't get above 8% before just sticking there. I've used nero smartstart 8.2.3.0, alcohol 1.9.7, nero cd,dvd speed 4.7.7.15 and tried lowering the burn speed with no success.
Here is the log dump from alcohol:
####################### Dumping/Recording Progress Log #######################
********* Time stamp of this log file: 4/25/2008 1:50:58 AM *********
01:50:58 Processor info: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ x 2 (2211MHz)
01:50:58 Memory Available to Windows: 3,145,192 KB
01:50:58 Memory Buffer size: 256 MB
01:50:59 Image file loading: C:\Fedora-8-x86_64-DVD.iso
01:50:59 DVD Source Info: Session: 1, Track: 1, Length: 4.16 GB / 2182723
01:51:02 (H) HL-DT-ST DVDRAM GH20NS10(2:2): Recording Method/Speed
01:51:02 Recording - DAO - 12.0X (16620 KB/Sec)
(H) HL-DT-ST DVDRAM GH20NS10(2:2) - Media format: DVD+R
01:54:23 (H) HL-DT-ST DVDRAM GH20NS10(2:2) - [Write ERROR] LBA: 1216, Length: 32
S:KEY - 00/00/00 - "No Additional Sense Information"
01:54:23 (H) HL-DT-ST DVDRAM GH20NS10(2:2): Recording failed!
01:54:23 Image file loading aborted!
01:54:25 Something is wrong with the recording procedure! Please check the log file and report any errors to Technical Support.
Doesn't really say much, as far as I can see, but maybe someone else can spot something. It will read discs fine by the way. I've tried different images with the same result. The drive will keep spinning until I'm forced to do a hard reset. I'm really tempted to just rma it with newegg for a new one. The two pictures attached are from Nero cd.dvd speed where it hung and the disc info.
I hope someone may be able to shed some light on this problem as I have been unable to figure it out, unless the drive is defective of course. I just got the drive and have been unable to get it to complete any discs. I'm using verbatim DVD+R media and made all coasters so far. I wanted to see if I could troubleshoot it before deciding to send it back to newegg for a replacement to see if it's just a dud. The first burn failed, and since then it won't get above 8% before just sticking there. I've used nero smartstart 8.2.3.0, alcohol 1.9.7, nero cd,dvd speed 4.7.7.15 and tried lowering the burn speed with no success.
Here is the log dump from alcohol:
####################### Dumping/Recording Progress Log #######################
********* Time stamp of this log file: 4/25/2008 1:50:58 AM *********
01:50:58 Processor info: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ x 2 (2211MHz)
01:50:58 Memory Available to Windows: 3,145,192 KB
01:50:58 Memory Buffer size: 256 MB
01:50:59 Image file loading: C:\Fedora-8-x86_64-DVD.iso
01:50:59 DVD Source Info: Session: 1, Track: 1, Length: 4.16 GB / 2182723
01:51:02 (H) HL-DT-ST DVDRAM GH20NS10(2:2): Recording Method/Speed
01:51:02 Recording - DAO - 12.0X (16620 KB/Sec)
(H) HL-DT-ST DVDRAM GH20NS10(2:2) - Media format: DVD+R
01:54:23 (H) HL-DT-ST DVDRAM GH20NS10(2:2) - [Write ERROR] LBA: 1216, Length: 32
S:KEY - 00/00/00 - "No Additional Sense Information"
01:54:23 (H) HL-DT-ST DVDRAM GH20NS10(2:2): Recording failed!
01:54:23 Image file loading aborted!
01:54:25 Something is wrong with the recording procedure! Please check the log file and report any errors to Technical Support.
Doesn't really say much, as far as I can see, but maybe someone else can spot something. It will read discs fine by the way. I've tried different images with the same result. The drive will keep spinning until I'm forced to do a hard reset. I'm really tempted to just rma it with newegg for a new one. The two pictures attached are from Nero cd.dvd speed where it hung and the disc info.
