Major Issues

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Daniel, that scan is fresh. As I said before in an earlier post, I ran HJT again out of curiousity while waiting for you to reply (A scan) and I noticed alot of the {####-###-####..} items were still there.

The only things removed were the about : blank ones.
 
ok run hijackthis and place a check next to the items below

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
O2 - BHO: (no name) - {00000000-0000-0000-0000-000000000000} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-904C-4BB67ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-904C-55B67ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-904C-FFB57ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-905C-A1F87ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-908C-44B27ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-908C-57B67ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-909C-BEB27ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-90CC-63B67ACF4F80} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-90FC-6FB67ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-900C-5FB67ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-900C-C9B27ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-904C-53B27ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-904C-8CF77ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-90BC-35B67ACF4F80} - (no file)
O2 - BHO: (no name) - {06020000-0000-0000-90CC-24B27ACF4F80} - (no file)
O2 - BHO: (no name) - {080030C0-0000-0000-904C-CBB27ACF4F80} - (no file)
O2 - BHO: (no name) - {0C0030C0-0000-0000-90CC-64B67ACF4F80} - (no file)
O2 - BHO: (no name) - {100030C0-0000-0000-900C-C6B27ACF4F80} - (no file)
O2 - BHO: (no name) - {1487EF92-E9EE-AEF6-F212-92E8C320F9BB} - (no file)
O2 - BHO: (no name) - {20000000-0000-0000-905C-C1B57ACF4F80} - (no file)
O2 - BHO: (no name) - {20402182-0000-0000-90EC-9FB17ACF4F80} - (no file)
O2 - BHO: (no name) - {300030C0-0000-0000-908C-62B67ACF4F80} - (no file)
O2 - BHO: (no name) - {38B88281-0000-0000-90CC-46B27ACF4F80} - (no file)
O2 - BHO: (no name) - {3D000000-742E-B281-FFFF-FFFFFFFFFFFF} - (no file)
O2 - BHO: (no name) - {3EFFA2B1-5AEE-0DC1-4DF5-1A1930519867} - (no file)
O2 - BHO: (no name) - {483C96B2-0000-0000-903C-96B27ACF4F80} - (no file)
O2 - BHO: (no name) - {484C44B2-0000-0000-904C-44B27ACF4F80} - (no file)
O2 - BHO: (no name) - {486C78B6-0000-0000-906C-78B67ACF4F80} - (no file)
O2 - BHO: (no name) - {488C5CB2-0000-0000-908C-5CB27ACF4F80} - (no file)
O2 - BHO: (no name) - {48AC24B2-0000-0000-90AC-24B27ACF4F80} - (no file)
O2 - BHO: (no name) - {48BC72B2-0000-0000-90BC-72B27ACF4F80} - (no file)
O2 - BHO: (no name) - {48CCD7B2-0000-0000-90CC-D7B27ACF4F80} - (no file)
O2 - BHO: (no name) - {48DC72B2-0000-0000-90DC-72B27ACF4F80} - (no file)
O2 - BHO: (no name) - {582C4CB6-0000-0000-905C-C1B57ACF4F80} - (no file)
O2 - BHO: (no name) - {632A08FF-0000-0000-905C-A0F87ACF4F80} - (no file)
O2 - BHO: (no name) - {796EC42C-E031-93EC-3C56-D485F552527C} - (no file)
O2 - BHO: (no name) - {87475380-509C-BEB2-A0D6-5480B0000182} - (no file)
O2 - BHO: (no name) - {8B1BD995-F086-1C34-0973-ECBCA121633B} - (no file)
O2 - BHO: (no name) - {A89D9881-0000-0000-90DC-B0B27ACF4F80} - (no file)
O2 - BHO: (no name) - {A8AC7781-0000-0000-906C-B7B17ACF4F80} - (no file)
O2 - BHO: (no name) - {B67C015E-6C51-B564-5CDA-8D80FAE93B7F} - (no file)
O2 - BHO: (no name) - {B6B27C04-9BEF-F1C1-917A-B5DE583FB4AA} - (no file)
O2 - BHO: (no name) - {CFF2F4DF-F28B-A6D3-7F26-27215C9D011D} - (no file)
O2 - BHO: (no name) - {E50FBFF3-DA62-093E-B1B4-96E0EB9D1C0C} - (no file)
O2 - BHO: (no name) - {F2AF6B80-0000-0000-90CC-C7B27ACF4F80} - (no file)
O2 - BHO: (no name) - {F8AF6B80-0100-0000-E100-00007ACF4F80} - (no file)
O2 - BHO: (no name) - {FF010000-0000-0000-900C-5AB27ACF4F80} - (no file)
O18 - Protocol: bw+0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech
 
\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {35A56DBC-A99E-4BC6-9D5A-5154C79662CB} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: bdpa - C:\WINDOWS\Cursors\bdpa.dll (file missing)
O20 - Winlogon Notify: comlay - comlay.dll (file missing)

then reboot and post a fresh hijackthis log
 
Daniel, (Not to sound stupid, Im just making sure Im not screwing anything up) once checked I am doing "Fix Checked" correct?
 
Daniel, I did another scan and saved the log. Some of the files (The same ones that didn't delete last time) are still there.

Log attached below
 
Daniel,

I left the computer for it to do the scan. When I came back, it had rebooted. I clicked my name (On the start thing, to choose who to start under.. mine is the only one). The program reopened and said it was creating a log, do not open any other programs. Well, with my startup -- I hadn't disabled a program and it started. I exited it as quick as I could and left the computer, not touching it anymore. The activity light on my tower is blinking, but I can't tell if anything is happening. It's been like this for 20 minutes or so, does the log usually take this long to create?

Thanks, Im on another computer to just check.
 
The blue box is opened. And all my programs (Except for my wireless card ones that start up with it) are closed.

I was just curious as to why it was taking so long, I apologize. Im extraordinarily impatient on things and get itchy at the sight of any problem (Now that I know of them)
 
Daniel,

The infected computer is sitting safely in safe mode. It worked!
Waiting for your commands on what to do next!
 
Yes, sorry if there was any delay. I thought you might have left for the night. Thanks for checking back.

I've attached the log as requested.
 
looks alot better

We need to get rid of one of the services running on your machine. To do this, copy (Ctrl +C) and paste (Ctrl +V) the text in the code box below to Notepad.

Code: 
@echo off
sc stop Viewpoint Corporation
sc delete Viewpoint Corporation
del service.cmd and exit

Save it to your desktop as File name: service.cmd
Save as type: All Files

Once done, double click service.cmd to run it. A command window will open briefly, then close. This is quite normal.


Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

Viewpoint

Then reboot and post a fresh hijackthis log
 
Daniel,

I've done the first step. In Add/Remove, there are two Viewpoint programs. One is "Viewpoint Manager (Remove Only"

the other is

Viewpoint Media Player.

What should I do?
 
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