I am working on my sons laptop, trying to solve the following issues: here is overview of occurances on 7-14, dowloaded malwarebytes found "Trojan.happili , removed it, rescan 2 more times , came back clean , scans a few days later were also clean , runing great, until he got a message lastnight (I did not see this myself) something about updating Itunes (he says) in the middle of the update, pc slowed & pop up from taskbar about Live Platinum Security detecting virus (I know this sounds like a rogue) could not connect to internet or run scans, he shut off pc. This after noon I ran 4 scans to start, those scans found: rogue live security platinum (one folder, one file) trojan.lamshield (one registry value, one file) rootkit.0access (3 files) trojan.fakems.iedw (1file) these were found over the course of the 4 scans , deleted all , restarted as instructed , rescan a full system scan 3 times, can back clean. however when I try to connect to the internet, via my home network , wifi, the network icon in taskbar continues to say "acquiring network address) (however I'm on the internet on the network wifi that it says it still trying to connect to) still shows to be aquiring ip even as I am on your site now. when it does finally sometimes show a connection, I get multiple alerts from malwarebytes every few seconds that it is blocking access to potentially malicious websites and shows ip address. There is atleast 2 dozen random ip that it list. last symptom, when on the net I occasionally get another tab pop up automatically redireting the page to different site (yellow pages and other search engines) like a browser hijack.. I have never posted on here before, I am hopin someone can help I have viewed your page: 5 steps virus /spyware malware, preliminary removal instructions. And followed instructions: what log should I post first????