Many blue screens
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Route44
Posts: 12,015 +82
0x4E: PFN_LIST_CORRUP is one of the strongest indicaters of corrupted memory.
How to find and post your Minidump Files:
My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.
It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
If you want to go ahead and test your memory first do the following:
See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.
Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.
There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.
If you have errors you have corrupted memory and it needs to be replaced.
Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.
Link: https://www.techspot.com/vb/topic62524.html
* Get back to us with the results.
*** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?
How to find and post your Minidump Files:
My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.
It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
If you want to go ahead and test your memory first do the following:
See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.
Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.
There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.
If you have errors you have corrupted memory and it needs to be replaced.
Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.
Link: https://www.techspot.com/vb/topic62524.html
* Get back to us with the results.
*** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?
Route44
Posts: 12,015 +82
One error of interest (and one I've never seen before) is: 0x21QUOTA_UNDERFLOW
t indicates that quota was returned to a process, but that process was not using the amount of quota being returned.
The other error of interest is the 0xA which are caused either by hardware or drivers.
In both the Symantec/Norton driver Symevent.sys was cited as the cause of your crashes. We see this driver causing problems a lot. You can try the following:
1. Update the software.
2. Uninstall and reinstall.
3. Uninstall and try another security option.
* For steps 2 and 3, after you uninstall, then use their special romoval tool for your particular version. It can be found on their website.
t indicates that quota was returned to a process, but that process was not using the amount of quota being returned.
The other error of interest is the 0xA which are caused either by hardware or drivers.
In both the Symantec/Norton driver Symevent.sys was cited as the cause of your crashes. We see this driver causing problems a lot. You can try the following:
1. Update the software.
2. Uninstall and reinstall.
3. Uninstall and try another security option.
* For steps 2 and 3, after you uninstall, then use their special romoval tool for your particular version. It can be found on their website.
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